Company is overall great but
Company is overall great but, sometimes is hard to get ahold of.
By Mike M.
Response from LifeMD· May 14, 2026
We appreciate your feedback. We are working to improve our availability. LifeMD
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,177 approved reviews, newest moderated first
Company is overall great but, sometimes is hard to get ahold of.
By Mike M.
Response from LifeMD· May 14, 2026
We appreciate your feedback. We are working to improve our availability. LifeMD
The individual was extremely helpful and understanding to get the services canceled even after I tried to remove myself.
By Charnissa S.
Response from LifeMD· May 14, 2026
We are so glad our team could assist you effectively with your service cancellation. We appreciate your kind words. LifeMD
Patrick is very efficient and helpful.
By Paula R.
Response from LifeMD· May 14, 2026
We are glad our team was helpful! Thank you for your feedback. LifeMD
Disappointed. I signed up to get my Wegovy pills. I noticed trying to get through to someone is very difficult. They accidentally canceled my account and are trying to get a refill has been a BIG challenge. I need to find another company.
By Carlo R.
Response from LifeMD· May 14, 2026
We appreciate you sharing your experience. We are concerned to hear about the difficulties you faced with your account and refilling your prescription. We are committed to improving our service. LifeMD
Francesca was polite and patient throughout the process. She answered all my questions.
By David P.
Response from LifeMD· May 14, 2026
We are so glad to hear you had a positive experience. We appreciate your kind words. LifeMD
Very helpful
By customer
Response from LifeMD· May 14, 2026
Thank you for your amazing feedback! LifeMD
I asked to continue my prescription for $249 monthly. They denied my request and wanted to charge $349 monthly. Obviously money over customer service. Ridiculous
By Gary T.
Response from LifeMD· May 14, 2026
We appreciate you sharing your concerns about the prescription cost. We understand your frustration with the pricing change and are reviewing your feedback. LifeMD
Chultzy was terrific. She answered all my questions, clarified aspects of the program that were unclear to me on your site. I’m really excited about joining LifeMD and getting healthy! Chultzy is one of the reasons I selected LifeMD and not a different telehealth provider!
By Suzanne
Response from LifeMD· May 14, 2026
We're thrilled to hear you had such a positive experience! We appreciate you sharing how our team member clarified aspects of the program and helped you feel excited about joining. Thank you for your feedback! LifeMD