Dr’s and NP’s were wonderful. Did not like the desk staff
I wasn’t very happy with the desk staff. The response times when I asked a question or stated an update in the portal were horrible. Sometimes I may have someone call ahead of an appointment to get my chart info. But the team of Doctors and Nurse Practitioners I talked to were wonderful and amazing especially Dr. Culpepper. He seemed genuinely interested in not just my medical focal points but of my overall wellbeing and happiness. I didn’t feel like I was just another patient that he had to process.
By JOHN
Response from LifeMD· Feb 19, 2024
Thank you so much for your feedback, John. We are so happy you had a wonderful experience with us, and I am sorry to hear your portal experience was not up to par. I would love to look into what happened on the back end and rectify any issues. Since I cannot locate an account based on your first name only, please enter your requested information, safely, through TrustPilot so I can locate your account and see where any issues may have occurred. Thank you for being a valued LifeMD customer!