LifeMDReviews of lifemd.com

Response from LifeMD· Apr 1, 2024

We are so sorry that you feel as though our company is a scam. It is never our intention to make our clients or potential clients feel this way. Our goal is always to provide the best customer service possible and be transparent with our customers. We would be grateful for the opportunity to speak with you regarding this matter. If you can, please supply us with your contact information safely through Trustpilot so we can locate your account with us and reach out to you. We have sent you a request via Trustpilot.

Response from LifeMD· Mar 28, 2024

Thank you for your amazing feedback on our representative Jennifer. We are always happy to hear that our representatives do a wonderful job assisting those who speak with them. Thank you for being a loyal LifeMD customer!

Response from LifeMD· Mar 28, 2024

We are very happy to hear that you had a great experience with us. Thank you so much for your positive feedback and for being the best part of LifeMD!

Response from LifeMD· Mar 27, 2024

We are sorry to hear that your prescription did not work well for you. Many people have different experiences with the medication because everyone's bodies are different. We would love the opportunity to speak with you and ensure you are 100% satisfied with our services. If you would we would appreciate it if you could supply us with your contact information safely through Trustpilot so we can locate your account with us. We have sent you a request via Trustpilot.

Response from LifeMD· Mar 27, 2024

Thank you for your feedback. We are so sorry to hear that you experienced delays in our response times and have not yet received a prescription. Customer satisfaction is of the utmost importance to us, and we are committed to making this right. We were able to locate your account and have identified a few resolutions to help remedy this situation; someone from our management team will reach out to you shortly to discuss your account with you to help rectify this matter.

Response from LifeMD· Mar 26, 2024

We are very happy to hear that you had a great experience with us. Thank you so much for your positive feedback and for being the best part of LifeMD!

Response from LifeMD· Mar 26, 2024

We are so glad to hear that you had a great experience with Megan S. We appreciate your positive feedback and want to thank you for being a valued LifeMD customer! We truly appreciate your business and look forward to helping you again soon.

Response from LifeMD· Mar 26, 2024

We are sorry to hear that you are experiencing delays with appointment times. We were able to locate your account and schedule an earlier appointment for you. Although you indicated that you do not have insurance, we do not require clients to have insurance in order to receive medications. In the event that your insurance does not cover you, you do not have insurance, or your co-pay is too high, don’t worry. We have partnered with one of the largest U.S. licensed compounding pharmacies, which can get you started with compounded GLP-1 medication starting at $99 a month. This is nearly ten times cheaper than branded GLP-1 medications without insurance coverage, such as Wegovy or Zepbound. To provide you with a better understanding, our program works similarly to when you go to an in-person doctor's visit. You pay and consult with a doctor, and they may prescribe medication, which you then pick up from a pharmacy, paying either via insurance or out-of-pocket for the medication they prescribed. Our platform allows all of this to be done virtually and from the comfort of your home. With our platform, you get insurance coverage assistance for Branded GLP-1 medications, unlimited access to your provider, Quest and LabCorp labs, and 24/7 customer service access to ensure you have everything you need along your weight loss journey. We are committed to providing the best care possible, and we would appreciate the opportunity to speak with you to clarify any concerns you may have. Someone from our management team will contact you regarding this issue to see how we can rectify it. Thank you for being a valued LifeMDMD customer!