LifeMDReviews of lifemd.com

So far, I am not impressed. Signed up over a month ago, response times are beyond delayed and still have no meds. Would not recommend. Hoping this is not a scam.

While I was disappointed to learn that there was an error in processing my medication shipment, I am grateful for the thorough and constructive communication I received from Jasmine. I had called multiple times to no avail, just being told that there was “a delay”. Jasmine took the extra step to contact a supervisor despite no one being on site and identified the problem that no one else could identify. Her assistance convinced me to stay with LifeMD and give them another chance. Jasmine is the best!

Received my appointment with the doctor or specialist for the Ozempic, wegovy or semiglutide weight loss medication 4/30/24. After the appointment she assured me my insurance may not cover it so I opted to just pay for it. They charged my card and said allow 10-14 days for my medication. I was ok with this until on day 14 I still hadn’t received my medication and they kept trying to charge my card as this is a membership. I put this transaction on a pre paid card as I was not very familiar with the process so I didn’t already trust it. I’ve reached out numerous times to see what happened And I was assured they would not only fix this but expedite it. I am now on day 28 charges still trying to go thru and no medication. Then I just requested a refund at this time no response in the app so I called and she agreed they would be expediting the meds and still nothing! I think they didn’t realize the overwhelming demand for the meds and don’t have the supply as other articles I’ve been reading. This also makes me sketchy about the products as you don’t have enough supply for the demand which I would question its purity from here. But now I would like a refund please… ***Since posting this review I received my meds still unsure if I’ll continue don’t want to have to keep coming here to get rapid results***

Dr Asunta was very kind, prompt, knowledgeable. I was comfortable and very impressed. Thank you

A little concerned…I had my intake appointment on 5/14, my Provider submitted my prescription that day. As of 5/27, the status via the app still says “in progress”, it has not shipped. I messaged customer service and they replied that “it could take up to 14 days, not including weekends”. During my intake, they did say that it could take up to 14 days (nothing about the weekends not being included), but then said that it usually doesn’t take that long. I initially went to a local Weight Loss Clinic to try my first round of Semiglutide, and received my prescription in under a week. Unfortunately, it would have been $600,00 per month to continue. However, if I have to wait so long between prescription deliveries and potentially run out in between, I may have to return to the local clinic to preserve the consistency to achieve my weight loss goals. I will update this review once I receive my prescription and my subsequent one and review the lag time in between. Or if I have decided to cancel my membership. I truly hope that I don’t have to! Update: As of June 1st, I have still NOT received my prescription. So far I have been told;“Your prescription can take up to 14 days to get to you, but usually around 10.” then, “It will arrive within 14 days not including weekends.” and this past week, “Unfortunately so many people are waiting for prescriptions, it will take up to 14 days, not including weekends to SHIP.” Also, I have received a, “Notice to Renew” my prescription and it has not even SHIPPED!! This put me so far behind my weight loss goal, I’m super sad and disappointed.

Dr Asunta has been such a pleasure to work with. She’s been very supportive throughout my weight loss journey. I would recommend LifeMD to anyone.

Dr. Vergara was awesome, and very knowledgeable. She answered all my questions and reassured me that the program would work. Would definitely recommend to everyone!

Update: June 22 still no medication despite being told it would be here in 10 14 business days and despite being told they found another problem with the order and have reorder it and it will be shipped immediately. The have now messed up the order 3 times. Three times!!! Still no contact from Life MD regarding my review. Update: June 9 Still no refill received. They gave up and started over. Still no response from this review. I did have an appointment with my original prescriber whom has now escalatedfir the 4th time. Still waitingon a tracking ID. The careteam is good. The customerservice is horrible Update: its June 2 and I have not received my prescription ordered on May 13 or a phone call or a response to this review Original Review May 24 Don't bexpect to get your prescriptions or responses. They will tell you different information. It takes 10-14 working days, not counting weekends and holidays, to get your prescription. So technically, they should order your prescription 3 weeks in advance, but they do not. They will take your money but don't deliver. There is always a technical difficulty. Either the system did not update or there was a glitch in the orders to the pharmacy. It's a Ponzi scheme for drugs. They take your money and send the drugs to the people who order for the first time, float your first month's membership for a month before you even get an appointment. I signed up on April 3 and have only seen one prescription. I promise they are just floating your money and promising you something free in the future, knowing you will leave and say, F this. I was just told that they ordered my prescription on May 13, and now it may be a week before I even hear back from someone B/C it's a holiday weekend, and then it could be two more weeks before I get my prescription. Scam artist