Katherine was great and answered all of…
Katherine was great and answered all of my questions
By Becky R.
Response from LifeMD· May 27, 2025
We're happy to hear that all of your questions were answered. We appreciate your positive feedback!
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,177 approved reviews, newest moderated first
Katherine was great and answered all of my questions
By Becky R.
Response from LifeMD· May 27, 2025
We're happy to hear that all of your questions were answered. We appreciate your positive feedback!
Melody was great! Very informative and a lovely spirited person
By christopher N.
Response from LifeMD· May 27, 2025
We're happy to hear that you found our team member informative and spirited. Thank you for your positive feedback!
Kenny was great at resolving my issue with a purchase I made and reinstating my account. I love this program and I am seeing results. I have told several people about it.
By Misty M.
Response from LifeMD· May 30, 2025
We're happy to hear that the issue with your purchase was resolved and your account was reinstated. We're glad you are seeing results with the program and that you're sharing it with others. Thanks for your feedback.
I enjoyed speaking with Kinney D. , he answered all of my questions and explained everything in great detail. Very pleasant and uplifting voice, thank you for helping me.
By jeanell
Response from LifeMD· May 27, 2025
We're glad you found the information helpful and the interaction pleasant. Thank you for sharing your positive experience.
Laurenmaria was thorough and answered all my questions
By Rhonda W.
Response from LifeMD· May 27, 2025
We're happy to hear that all of your questions were answered! Thank you for your positive feedback.
I have to agree with the negative reviews I have read regarding the long wait time to schedule the (mandatory) virtual visit for a simple prescription refill. I did not experience this issue in the first several months, but now I cannot get an appointment for nearly two weeks (after a previously scheduled appointment was cancelled a couple of hours before). I was given the "we understand your frustration" response and "please contact customer service." Given what I consider to be a high subscription price, I expect better service.
By Eric R.
Response from LifeMD· May 27, 2025
We understand your frustration with the long wait times for prescription refills and the cancellation of your appointment. We regret that our service did not meet your expectations, especially considering the subscription price. We appreciate your feedback and will use it to improve our scheduling and customer service.
Jason was very friendly and informative.He went out of his way to help me.
By Linda T.
Response from LifeMD· May 27, 2025
We appreciate you taking the time to share your positive experience. We're glad to hear that you found our team member to be helpful and friendly!
Katherine is great! So friendly, precise and understanding. She made this switch over to LifeMD so easy.
By Melissa B.
Response from LifeMD· May 27, 2025
We're happy to hear that the switch to LifeMD was easy for you. We appreciate your kind words!