Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
LifeMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,177 approved reviews, newest moderated first
Katherine was great. She answered all of my questions and was very thorough.
By Kevin
Response from LifeMD· Oct 7, 2025
We're happy to hear that you had a great experience! We appreciate you taking the time to share your feedback with us. LifeMD
They see pt only once and would not schedule a follow up, even when that was offered at the beginning. Very slow to work on just 1 month supply of my medicine, without even asking if the dose worked or not.
By customer
Response from LifeMD· Oct 7, 2025
We would appreciate the opportunity to speak with you regarding your account and rectify any issues you may have encountered. We will have a member of staff reach out to you shortly. LifeMD
Marquce was very knowledgeable and informative during our conversation. He checked back for understanding and answered all questions to the best of his ability.
By Shannon W.
Response from LifeMD· Oct 7, 2025
We appreciate you taking the time to share your feedback. We're happy to hear that you found the conversation so informative and helpful, and that all of your questions were answered. LifeMD
Doctors have been extremely friendly and helpful.
By AJ W.
Response from LifeMD· Oct 7, 2025
We are so happy to hear that our doctors were friendly and helpful! Thank you for your positive feedback; we appreciate it. LifeMD
Great customer service. Easy to get appointment, provider was very knowledgeable!
By customer
Response from LifeMD· Oct 7, 2025
We're glad you enjoyed your experience. It's wonderful to know our team made it easy to get an appointment, and you found the provider knowledgeable. LifeMD
The doctor listened to me and made decisions based on how I was feeling
By Theresa
Response from LifeMD· Oct 7, 2025
We're happy to hear that the doctor listened and made decisions based on how you were feeling. Thank you for your positive feedback! LifeMD
LifeMD was easy to work with. Support was available when I had questions. Positive experience all around.
By Cristi
Response from LifeMD· Oct 7, 2025
We're happy to hear that you found our services easy to use and our support helpful. We appreciate you sharing your positive experience with us! LifeMD
Never been so disappointed in a company. I would highly recommend going elsewhere for a GLP1. I’ve been with the company for over 6 months. Haven’t had any issues. In August I asked to cancel since I found it cheaper elsewhere. The customer service representative said they could offer me $99 for 6 months instead of $249. I said yes. Last month (September) I got my medication for the $99. This month, they take my $99 and then said I needed to pay $255 for my medication because I changed my plan. I did NOT change my plan. The rep offered me $99 a month plus the cost of medication $255 instead of $249. She never explained that to me, just changed it. So frustrating. Now they refuse to give my $99 back.
By Samantha M.
Response from LifeMD· Oct 7, 2025
We appreciate you sharing your experience. We're sorry to hear about the frustration regarding the change in pricing and the lack of clarity during the plan adjustment. We'll investigate this situation to ensure better communication in the future. Thank you for bringing this to our attention. LifeMD
