Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
4,177 reviews
LifeMDSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LifeMD takes the complication out of healthcare and makes getting thoughtful, comprehensive care easier, faster, and more affordable than ever before. At LifeMD, patients are our number one priority. We built the LifeMD platform to best serve you.
LifeMD (lifemd.com) has 4,177 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
4,177 approved reviews, newest moderated first
stephanie answered all my questions and explained everything well
By Jackie L L.
Response from LifeMD· Oct 17, 2025
We're happy to hear that all of your questions were answered and everything was explained well. Thank you for your positive feedback. LifeMD
It took about 3 months for my body to adjust to the medicine, a good bit of nauseau and vomiting but after about the fourth month the weight started coming off as the medicine was increasingly titrated. Reminders are sent out to order your next bottle and weigh in with current weight. Only 1 associate congratulated me on my weight loss so more support is needed that way. If you have questions or problems you can request a zoom mtg but it may take a few days, in MY experience so quicker would be more beneficial. As my insurance will NOT cover the cost as I am thankfully not diabetic the cost is getting to the point of not being able to continue. The first month's membership was $75 but there after it is $149, which was NOT divulged!! Helping me lose this menopausal weight is restoring my confidence but the cost is more than I can afford. I hate to end the program but I may not have a choice. Other programs don't have the monthly membership fee and the cost of the medicine doesn't increase even with increasing the dose. I wish Life MD would work with those of us on a tight budget, we matter too!!!
By Tammy
Response from LifeMD· Oct 16, 2025
We appreciate you sharing your experience. We're glad to hear you've seen weight loss results. We'll address the need for more support and quicker meeting times. We regret the membership cost wasn't clear and that it's a barrier for you. Your feedback is valuable as we consider how to better support all members. LifeMD
Easy to navigate and use.
By customer
Response from LifeMD· Oct 16, 2025
We're happy to hear that our platform is easy to use and navigate. Thank you for sharing your positive experience with us. LifeMD
All good this time
By customer
Response from LifeMD· Oct 16, 2025
We're glad you enjoyed your experience. Thank you for sharing your positive feedback with our team! LifeMD
I had a virtual appointment scheduled at 4:45 yesterday. I held for over 30 minutes and the person that I was scheduled with never came on to the visit.
By Kim
Response from LifeMD· Oct 16, 2025
We regret that you waited over 30 minutes for your virtual appointment. Rest assured, we are going to review your account, and a provider will be notified to contact you as soon as possible to address any questions or concerns you may have. In the meantime, if you have any specific health-related questions or concerns, please don't hesitate to reach out through your patient portal, where we can direct your messages to a provider who will gladly assist. We are here to ensure you have all the support you need during this journey! LifeMD
This is hard to rate. I love the company, they provide excellent service. Unfortunately, the communications between the departments is not good. I kept having issues with my medications sent to the wrong address regardless of how many times I updated and reached out to customer service.
By Monica
Response from LifeMD· Oct 16, 2025
We appreciate you sharing your experience. We are sorry to hear about the medication delivery issues. We'll address the communication problems between our departments to prevent this from happening again. LifeMD
easy access to support team
By customer
Response from LifeMD· Oct 16, 2025
We're happy our support team is easily accessible. Thank you for your feedback! LifeMD
Great experience!! Very competitive pricing and super knowledgeable and friendly staff.
By E. T.
Response from LifeMD· Oct 16, 2025
We're happy you had such a positive experience! It's great to hear that our team's knowledge and pricing met your expectations. Thank you for your feedback. LifeMD
