Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
779 reviews
Life ExtensionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1980, Life Extension is a privately-owned nutritional supplement company headquartered in Fort Lauderdale, Florida.Our award-winning nutritional supplements have helped millions of people live healthier lives. We offer hundreds of products across 40+ health categories. Our ingredients undergo extensive review to ensure they meet the highest standards, and we offer Certificates of Analysis for each formula upon request. Life Extension has earned GMP (Good Manufacturing Practices) registration from NSF® International, an independent organization that provides product manufacturing and testing standards for public health and the environment.To empower customers to be their own health advocates, Life Extension offers laboratory testing and free access to health protocols, wellness blogs, and news. Additionally, Life Extension provides complimentary sessions with Wellness Specialists via phone to help customers customize their supplement routines.A company rooted in science, Life Extension has contributed hundreds of millions of dollars toward promising research studies focused on longevity and the healthy human lifespan.Whether you’re looking for a high-quality multivitamin or a specialty formula to support your unique health goals, you can trust Life Extension® to keep you healthy from head to toe.
Life Extension (lifeextension.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 27 reviews with 2 stars · Clear filters
I have not received my package yet.
By john M.
Response from Life Extension· Oct 2, 2026
We're sorry to hear you had not received your package. If you require any further assistance, please do not hesistate to reach out to our customer service team at 1-800-678-8989
Constantly spammed with emails after purchasing. Unsubscribed multiple times through the link in the email and they keep sending emails
By Daniel
Products are ok so far - still testing. However about a month ago, i sent a message to their support regarding the discount that they screwed me out of before the deadline. I NEVER HEARD A WORD BACK FROM ANYONE AT THE COMPANY! Because of that, I placed the order with their competitor, so they lost my business. And after that happened, I’m being INFINITELY less trusting of this company and its practices. As a result my approach now with these people is to proceed with EXTREME CAUTION. When I get screwed out of a “promotional discount” or sale prices, it damages my trust. And THAT is completely outside of whether or not their products actually do what they say they do - there is SO MUCH scamming going on in the supplement industry today. One blatant example is the complete bullshit about liposomal encapsulation of oral products and their efficacy, which is 100% completely unsupported by any clinical data whatsoever. Because of what they did, I’m now doubly cautious with their company. They get two stars because I’m being EXTREMELY KIND and still have SOME confidence in their products. But their extremely poor business practices is why they get a low rating. They seem to treat their customers like sheep that they can just shave to make quick money.
By RD
Response from Life Extension· Aug 31, 2026
We're sorry to hear that our customer service team didn't respond to your message about the promotional discount, and that we lost your trust because of it. This is not the level of service we aim to provide, and we understand why that damaged your trust in us. If you'd like to discuss the science and research behind our products in detail, our Wellness Specialists are available at 1-800-226-2370. We appreciate you taking the time to share your feedback, and we'd welcome the opportunity to address your concerns directly.
It has been a week, and I still have not received the label you were going to mail me. I don't know why you insist I return pills that cannot be used in the first place. I found your products cheaper at Walmart.
By Denise S.
Response from Life Extension· Aug 31, 2026
Hi, we're sorry the shipping label did not arrive when expected. If there is ever anything else we can assist you with, please let us know a t 1-800-678-8989.
Yet to try products because it’s taken the Amsterdam team 11 days to even dispatch the items to my address in UK. On querying this, I was told there’d been a bank holiday which had delayed things! Now i’m awaiting UPS delivery which I can expect to be a further 7 days! Customer service were unapologetic and curt.
By Katy C.
Response from Life Extension· May 19, 2026
We’re very sorry for the delay and frustration. We understand how disappointing it is to still be waiting for your order, and we’re sorry your experience with customer service added to that. We appreciate your feedback and have shared it with our team.
Setup a large order to recur every six months. They sent it one month after the original order. I had to call them and speak to three people to correct the error. They tried placing the burden on me process the (prepaid) return to the via UPS. I was not willing to take time out of my day to travel to a UPS outlet. A supervisor was able to change the shipper to USPS. Overall not worth the inconvenience and waste of time.
By Lisa B.
Response from Life Extension· Mar 16, 2026
We're sorry to hear your first Autoship order didn't go as you were hoping, and we have shared your feedback with our team. We're happy to hear a member of our team was able to assist you. If you need any further assistance, please let us know how we can help. Our team is available 24/7 at 1-800-678-8989.
I got a message that you needed my mailing address but when I was finalizing my purchase I did not see any other place to input any other information.
By Carole
Response from Life Extension· Mar 10, 2026
We're sorry to hear about this. Please feel free to contact our 24/7 customer service department at 1-800-678-8989. We will be happy to assist you further.
No lab results
By Bryan L.
Response from Life Extension· Dec 22, 2025
We are sorry to hear you have not yet received your lab test results. Most results are available within 5-7 business days, though some tests have longer timeframes, or delays may occur with the lab. If it has been more than 7 business days since your blood draw, please feel free to contact us at 1-800-678-8989, and we will be happy to assist you.
