Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
779 reviews
Life ExtensionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1980, Life Extension is a privately-owned nutritional supplement company headquartered in Fort Lauderdale, Florida.Our award-winning nutritional supplements have helped millions of people live healthier lives. We offer hundreds of products across 40+ health categories. Our ingredients undergo extensive review to ensure they meet the highest standards, and we offer Certificates of Analysis for each formula upon request. Life Extension has earned GMP (Good Manufacturing Practices) registration from NSF® International, an independent organization that provides product manufacturing and testing standards for public health and the environment.To empower customers to be their own health advocates, Life Extension offers laboratory testing and free access to health protocols, wellness blogs, and news. Additionally, Life Extension provides complimentary sessions with Wellness Specialists via phone to help customers customize their supplement routines.A company rooted in science, Life Extension has contributed hundreds of millions of dollars toward promising research studies focused on longevity and the healthy human lifespan.Whether you’re looking for a high-quality multivitamin or a specialty formula to support your unique health goals, you can trust Life Extension® to keep you healthy from head to toe.
Life Extension (lifeextension.com) has 779 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 72 reviews with 1 star · Clear filters
Product never received
By Cindy G.
Response from Life Extension· Jun 29, 2026
We're sorry to hear your package had not arrived at the time of your review. If you have any issues with delivery, please contact our 24/7 customer service team and we will be happy to assist you at 1-800-678-8989.
I have not receive my shipment , which is close to 500 dollars because the delivery company keeps saying that it's not safe to leave it.And I have mentioned already more than once that eighty is safe to leave it in the mail locker room. I am worried about my shipment because it's a lot of money.
By David
Response from Life Extension· Jun 8, 2026
We're sorry to hear about any difficulties you've faced with the delivery company. If you have not yet received your order, please feel free to contact our 24/7 customer care team at 1-800-678-8989.
I haven’t even received the products yet
By MR V.
Response from Life Extension· Jun 8, 2026
We're sorry to hear you had not received your order at the time of your review. Orders typically arrive within 5-7 business days after shipping. If you have not yet received your order, please reach out to our customer service team at 1-800-678-8989. We'll be happy to assist you.
Scam. Still haven’t gotten lab results after two weeks
By Kay J.
Response from Life Extension· Jun 8, 2026
We're sorry to hear you did not receive your results within the expected time frame. While most results become available within 7 business days of the blood draw, this can vary by test. Please feel free to reach out to us, and we will be happy to look into this further.
Horrible horrible people. My order never arrived, even when the delivery company said it had. I contacted Life Extension advising them that I was taken on doctors orders. But nothing, and I am still waiting for my order 4 weeks after with no communication or answer to my questions or complaint.
By Jake
Response from Life Extension· Jun 8, 2026
Hi Jake, we're sorry to hear about the difficulties you've faced with receiving your order. This is not up to the customer service standards that we aim to provide. E-mail replies from our team may take up to 48 hours. Please feel free to contact our 24/7 helpline so that we may investigate this further and provide you with the assistance you need. Our team can be reached at 1-800 -678-8989.
It now happened to me for the second time in several years that the capsules I received from them are completely covered in dust. EDIT: literally the next bottle had the exact issue, so now 3 times in total (2 times in a row). I caugh when I accidentally breathe while they're in my mouth. I took the time to email them to explain they had quality issues, and they essentially explained to me that I'm wrong. It happened twice to the same customer, but apparently it's so rare, that they don't have to worry about it. With this kind of attitude, I'm not surprised they have issues. I am surprised however, how they managed to become such a dominant player. I guess cost cutting has its benefits 🤷♂️
By Flo V.
Response from Life Extension· May 11, 2026
We sincerely apologize for this experience, and we understand your frustration with how your concerns were handled. Customer Service and high product quality are fundamental to our mission, and we've raised these concerns with the appropriate departments. Please reply here or contact our customer care team at 1-800-678-8989 if there is anything we can do to assist you further. Thank you for giving us the opportunity to do better.
In the ads it did not say anything about not taking it if you have a liver disease. I was hoping it would help me.. When I received it, I ask my liver doctor and she said it could harm my liver even more. I looked it up on the internet, and everything I saw said it was harmful to the liver if you had a bad liver. I called your company, and she is suppose to refund me my money for the 3 bottles, and I mailed it back UPS yesterday. You need to advise people on this while advertising it. Thank you.
By Susan B.
Response from Life Extension· Apr 28, 2026
We're sorry to hear about your liver concerns and that you did not find the ads to provide pertinent information. We've shared your suggestions with our team. Our team rigorously reviews the scientific literature for all ingredients in our formulas, and displays clinically validated concerns as cautions on the product label. While we don't currently show this information in ads, it can be found on our website or by calling our complimentary wellness specialist line at 1-800-226-2370. We always suggest letting your doctor know of any supplements you are using.
Your product makes me urinate every 15 to 30 minutes.
By rogerdage
Response from Life Extension· Apr 21, 2026
We're very sorry to hear this, and it is not an expected effect for any of our formulations. We understand everyone's biochemistry is unique and can affect how one responds to nutrients. Please contact our wellness specialist team at 1-800-226-2370 so that we can assist you further.
