Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
413 reviews
Liberty First Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com
Liberty First Credit Union (libertyfirstcu.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 377 reviews with 5 stars · Clear filters
Easy to work with employees, courteous and professional. Welcoming.
By customer
Response from Liberty First Credit Union· May 19, 2025
Thank you for being a member of Liberty First! We are glad you have had great experiences with us.
I had an amazing first-time experience with Liberty First Credit Union! From the moment I walked in, I felt like I was being truly listened to, not just given generic, corporate responses like I’ve experienced at other banks. One of the loan advisors took the time to walk me through my options, explain everything in a way that made sense, and made me feel genuinely cared for throughout the process. The team made the entire loan application process smooth and approachable, and the Loan Officer Manager was wonderful to work with as well. They valued building a relationship with me, which is something I hadn’t experienced elsewhere. It was clear they were interested in helping me succeed, not just treating me like another number. I’m so glad I chose Liberty First, and I’m looking forward to continuing my banking relationship with them!
By Karla A.
Response from Liberty First Credit Union· May 16, 2025
Thank you, Karla. We are so glad you had a great experience. Thank you for being a member of Liberty First Credit Union.
Bridgette was super nice, walked me through all the steps of the loan process, and never once made me feel “less than” due to my low credit score. I highly recommend Liberty First.
By customer
Response from Liberty First Credit Union· May 8, 2025
We are so glad that Bridgette could help you. Thank you for being a member of Liberty First!
Great service
By customer
Response from Liberty First Credit Union· May 5, 2025
Thank you! We are happy you enjoyed your experience at Liberty First Credit Union.
Very friendly and helpful in setting up my account.
By Brenda W.
Response from Liberty First Credit Union· Apr 28, 2025
Thank you, Brenda! We are so glad you are a member!
Bridgette was very helpful and informational! She exceeded my expectations and was extremely friendly while doing so!
By Austin
Response from Liberty First Credit Union· Apr 28, 2025
We are so glad to hear that Bridgette was able to help you. Thank you for being a member of Liberty First!
Great customer service. They helped me finance my vehicle fast and made it very easy. They were honest and offered good advice.
By customer
Response from Liberty First Credit Union· Apr 28, 2025
We are so happy to hear that you had a great experience. Thank you for being a member of Liberty First!
Super friendly and efficient!
By customer
Response from Liberty First Credit Union· Apr 21, 2025
We are so glad you had a good experience. Thank you for being a member of Liberty First Credit Union.
