Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
413 reviews
Liberty First Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com
Liberty First Credit Union (libertyfirstcu.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 377 reviews with 5 stars · Clear filters
Bonnie was extremely helpful and, more importantly, patient with me when I needed to set up a trust account for an estate. She was aware of paperwork I would need prepared and procedures I would need to follow. Everything has worked perfectly with both accounts we established to deal with the estate.
By William R Boothe Sr E.
Response from Liberty First Credit Union· Aug 23, 2021
Thank you, William. We are glad Bonnie was there for you!
Prompt courteous service at a good rate.
By Bob
Response from Liberty First Credit Union· Aug 23, 2021
Thank you, Bob!
Everyone is always very friendly and helpful. Would never bank anywhere else.
By Patricia A O.
Response from Liberty First Credit Union· Aug 19, 2021
Thank you Patricia, we are so happy you are a member!
I was looking for a bank in Lincoln since my former was out of town and inconvenient. Friends and acquaintances referred me to Liberty First. Ellie set my account up and answered all my questions. I have since gotten a loan through Liberty First and have made numerous calls. Every single interaction has been a polite, professional and courtesy experience.
By Brent E R.
Response from Liberty First Credit Union· Aug 17, 2021
Thank you, Brent. We are excited to have you as a member!
Ross Huesman did a great job and saved us money too! He was very nice and knowledgeable
By Alicia J C.
Response from Liberty First Credit Union· Aug 17, 2021
Thank you, Alicia. Glad we could save you some money!
The staff is always friendly and helpful. They have accounts for different needs and we found them to be a great fit for us. We are very happy we found Liberty First Credit Union!
By Kathy
Response from Liberty First Credit Union· Aug 17, 2021
Thank you, Kathy. We are happy you found us too and are excited to have you as a member!
Excellent and helpful
By Charland Nkouari M.
Response from Liberty First Credit Union· Aug 17, 2021
Thank you!
I needef to pay off a debt so I would not be sued. Within two days Liberty First came through for me. It was fast. I was amazed. It has been a pleaure. Thanks for all that you have done for me. It really is appreciated.
By DONNA L.
Response from Liberty First Credit Union· Aug 17, 2021
Thank you, Donna. We are happy we could help you through a tough situation with ease. We look forward to working with you on all your financial needs.
