Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
413 reviews
Liberty First Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com
Liberty First Credit Union (libertyfirstcu.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 377 reviews with 5 stars · Clear filters
Very professional, friendly, especially helpful. Would recommend this credit union to others looking for a financial institution.
By customer
Response from Liberty First Credit Union· Apr 11, 2022
Thank you! We are glad we could help you and appreciate your recommendation. :)
Lacey is so awesome and takes her time answering questions. I think she deserves a better printer though.
By customer
Response from Liberty First Credit Union· Apr 4, 2022
Tearra, we are so glad Lacey could help you and are happy to have you as a member!
I have known Jason for almost 10 years. Albeit we have had a loan for a long time, I still refer Jason and his expertise in the mortgage field to our friends and family. Speaking for my father, Jason worked diligently to secure a loan for them. He listened to their unique situation and devised a plan to obtain the property and build their dream home. His paperwork and explanation of the process was top notch. They are happily living in their home and speak praises about his service.
By Dusty R.
Response from Liberty First Credit Union· Mar 30, 2022
Dusty, thank you for referring us!
Jason Bell was excellent to work with on our mortgage. He was very helpful through the whole process and made it as pain free as possible. Great mortgage officer.
By Jon D.
Response from Liberty First Credit Union· Mar 30, 2022
Jon, we are so happy that Jason was able to make the process easy for you!
I'm a real estate agent and Jason has closed many loans for my clients. One of the great thing I like about Jason is he thinks outside of the box. I've had a few times over the years that a client's had a hiccup on getting financing and Jason has found creative ways to get the client approved.
By Noel H.
Response from Liberty First Credit Union· Mar 30, 2022
Noel, we are so happy that Jason was able to help you!
Great service
By customer
Response from Liberty First Credit Union· Mar 28, 2022
Thank you Aaron! We are happy to have you as a member!
Very accommodating and helpful!
By customer
Response from Liberty First Credit Union· Mar 24, 2022
Thank you Chris!
I've been a customer of a different bank my entire life, and never have I received the kindness and hospitality like I did in my first visit to Liberty First. Scott made me feel like a person and not just another file. I've never had that before. He earned all of my business that day. I can't express my appreciation and gratitude enough for how helpful and kind he treated me.
By Melissa L.
Response from Liberty First Credit Union· Mar 22, 2022
Melissa, we are so happy to have you as a member and look forward to helping you in the future!
