Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
413 reviews
Liberty First Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com
Liberty First Credit Union (libertyfirstcu.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 377 reviews with 5 stars · Clear filters
Zeb Kotil made the process of getting an auto loan through Liberty First CU pleasantly easy and fast. I appreciated his knowledge and quick response to all my questions.
By Julie H.
Response from Liberty First Credit Union· Oct 31, 2023
We are so glad that Zeb could help you!
Informative and professional.
By customer
Response from Liberty First Credit Union· Oct 30, 2023
Thank you, we are so glad we could help!
Everyone from the loan officer to the branch manager and the teller have all been amazing. It’s this hometown feeling that is behind my reasoning to choose a local lender instead of a big box one.
By customer
Response from Liberty First Credit Union· Oct 23, 2023
Thank you! We are so glad you have had an amazing experience!
Brian made everything easy to do. He was informational, professional and organized.
By customer
Response from Liberty First Credit Union· Oct 17, 2023
Hello, we are so glad that you had a great experience, and that Brian was able to help!
Save me a lot of money on my new car loan which I really appreciate
By Mark Donoghue C.
Response from Liberty First Credit Union· Oct 10, 2023
Hi Mark, we are so happy we could help! Enjoy the new car!
Nellie & Terri made the process very efficient & were professional throughout & did not hesitate to close quickly even when we had to order an appraisal (vs using an AVM) We will gladly continue to do business with LFCU & are open to learning more about what services are offered.
By Jamison W.
Response from Liberty First Credit Union· Oct 2, 2023
Thank you so much for taking the time to share your positive experience with Nellie and Terri at Liberty First! We're delighted to hear that they made the process efficient and maintained a high level of professionalism throughout. We appreciate your loyalty and look forward to continuing to serve you. If you ever want to explore more of the services we offer, please don't hesitate to reach out. We're here to help and are committed to providing excellent service to meet your financial needs. Thank you for choosing Liberty First, and we're excited to continue doing business with you!
Some of the best people to work with in Lincoln! They seem to really care. Megan in loans is especially knowledgeable and extremely personable. She is a true asset to liberty First!
By Edward
Response from Liberty First Credit Union· Sep 25, 2023
Thank you for your kind words! Megan is indeed a valuable asset to our team at Liberty First. We appreciate your feedback and look forward to continuing to provide excellent service.
Very professional and friendly loves it
By customer
Response from Liberty First Credit Union· Sep 25, 2023
Thank you for taking the time to share your experience! We look forward to a building a relationship with you to provide a lifetime of financial solutions.
