LGI HomesReviews of lgihomes.com

Lennar denied me the loan and after 30 days I am still waiting for my downpayment back . The vendor never give me an accurate answer about my refund, the only answer I receive is “you have to wait and I can’t do anything else”….. this situation is abusive they are taking my money to continue working on their constructions and avoiding me about where is my money and when I am going to receive my refund ! Today I am still waiting for an answer about where is my money !!! 08.19.23

My wife and I are new home owners in reunion village in Florida and we are very impressed with Dave of LGI HOMES for the immediate response to a few small issues that needed attention . We do believe customer service is important after the purchase of the home 🏡

My brother in law bought a house in Clagget mill Hagerstown maryland in January 2023. The first water bill was $1109. And no one was living in the house. We put in a claim to LGI . AND CALLED THE Hagerstown Maryland water authority. They said in December 2022 Lgi was told of a water leak, but the buyer was not informed by LGI. OR the water company. It is now July 2023 and it's still leaking! They are going to sell, but the leak needs to be stopped and the buyer reimbursed. Address is 18708 Ballantyne way, Hagerstown Maryland.

My team at LGI did everything they could to make sure I was able to move in to my new home on time! Carol always kept me up to date on how the build was progressing . I am very pleased and thankful that I chose LGI!

They did maybe 25% of our blue tape items. The contractor told our sales person that they met with us, lies. Afterwards, got ahold of the contractor he admitted he didn’t do the blue tape items & to blue tape again and someone would be in contact with us. Here we are a week later again and nothing.

1st mistake is on my arrival my information was taken and a hard inquiry credit checked was ran before I step foot in a home to see if I liked the floor plans or to see what LGI had to offer ( I was told it would be a soft inquiry)… I was told that has never happened before it usual is soft..(Excuses by Gary Garber) Maybe they run certain inquiries for certain people)… At the top of page it it said hard inquiry… I felt like they wanted to make sure I qualify before taking me to see properties ( houses) so I wouldn’t be wasting the agent time if I didn’t qualify… 2nd mistake the LGI Broker Bill Chalfant said “I was approved for now” that wasn’t professional at all.. I think Bill should be careful with the words he use when speaking with clients…(What could change I am a nurse that has been with the same company 27+ years with good credit) with money in the back to prove that I can pay the amount that is required of me. Not mention that on the morning of closing he ask me if I wired money to attorney when he knows he would have never scheduled a closing without that money being paid which he probably got a instant notification the money post seconds after paying $30 fee to do a wire transfer.. Very Belittling!!! 3rd problem during building process Gary would tell you things are completed and when I drive to see progress (out of excitement) and those things he mentioned was not done (So not truthful) .. 4th problem is you have to stay consistent with following up cause after reviewing home a lot of things look like a unprofessional completed it because someone with skills would never leave dents in walls, broken mirrors to master bedroom up on the wall, wood flooring not complete with holes and open spaces between wall and flooring … Damaged kitchen cabinets after rushing to get home finished for closing… My experiences wasn’t good but I love my home… The things I mentioned most has been repaired and I writing a list for the rest that need to be done… 5th It is like they have something to hide about your property line I was told my property goes to utility road and on the map that you receive or look at is at closing with lawyer and it does not add up to what Gary told us… So with this information to make sure you have a good experience so not let them run your credit until u see if you like the floor plans and see if you can get a map before you are in front of an attorney signing off and you have no idea that it doesn’t add up to what you was told… If I go on the map I was giving at closing my back yard is 1/2 the back yard which would look crazy to get a fence for half the yard.. I learned a lot from this Stay on top of things if you decided to go with LGI

I am a 56 year old first time home buyer and waited my entire life to make this dream come true. I knew nothing about the process but LGI helped me from start to finish and it was seamless without bidding wars, closing costs and high interest rates. I could not have asked for a better experience.

Everything went well buying the house. Excellent team work everyone did since day 1. But everyone disappeared not returning calls. no answers about a warranty claim. No one showed to fix the problems or schedule something. Terrible on that area warranty claims