DO NOT BUT A HOME FROM LGI!
DO NOT BUT A HOME FROM LGI!! House is two years old and having major plumbing issues. Cant get in contact with anyone.
By Chris
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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219 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LGI Homes builds high-quality, move-in ready homes at affordable prices across the United States. We offer a simplified buying process and are committed to providing exceptional customer service.
LGI Homes (lgihomes.com) has 219 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
219 approved reviews, newest moderated first
DO NOT BUT A HOME FROM LGI!! House is two years old and having major plumbing issues. Cant get in contact with anyone.
By Chris
Herman Romero was so helpful and patient during the home buying process. He listened to our needs and helped us to find the perfect home. I highly recommend this company. Herman Romero took so many extra steps just to make our experience easier. We had looked at other places but it was stressful and their was no personal attention. Not that I need to be catered to but a home is a big decision and those little details Herman helped with made all of the difference.
By White H.
Purchased new home (Vera Cruz floor plan) March 8, 2023. ALL staff and service techs personable, friendly, accommodating, capable and efficient. Only minor warranty issues, such as touch up paint, and those attended to promptly. 2x6 construction, allowing thicker insulation, with the strength of shear walls for all exterior walls.
By SportsterDoc
No tv or internet service
By Walter F.
Justin gave us a very complete walk through of the home the Friday before closing and a follow up on the day of closing.
By Jeff
Process was long and tedious. Every week a different document was needed. It was very stressful for me It would have been better if everything was requested at once I bought two houses before from a different lender. The first time I ever did it, it was fast and it was not long and drawn out as with LGI homes.
By TEMPIE N.
This was our first house, and Justin stay close to us through the whole process. We enjoyed every step, and we love our new home!
By Tamara S.
Everyone was very polite and professional. Everyone involved with my home buying process were very helpful and always answered my questions.
By Robert