Fit perfect and was well communicated…
Fit perfect and was well communicated upon arrival
By Raul
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
774 reviews
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Are you tired of searching for the perfect Lexus parts and accessories for your car? Look no further! With over a decade of experience, LexusPartsNow.com is your ultimate destination for genuine Lexus parts and accessories at the most competitive prices online.
LexusPartsNow.com (lexuspartsnow.com) has 774 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
774 approved reviews, newest moderated first
Fit perfect and was well communicated upon arrival
By Raul
Fast shipping. Good price
By Ross
Ordered a replaced cable for my RX350 hood. The part came 10 days late and I had to purchase somewhere else. They would not let me return the unopened part stating "electronic parts are ineligible for return"...it is not an electronic part. I tried calling and reaching out to customer service multiple times with no luck. This company makes it intentionally difficult to communicate with their customer service and impossible to return a product...would not recommend.
By Matt M.
Response from LexusPartsNow.com· Nov 28, 2025
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to make things right. A member of our team will be reaching out to you directly to discuss the situation further. We value your input and hope to resolve this promptly.
Excellent product
By Pedro
Right part first time no problem.
By Mark
Very good communication on the delivery process. Exact part that I needed for my car.
By John
Process was easy
By Mark
Reasonable delivery time and affordable. I saved over $1000 using Lexus parts now. My local Lexus dealer told me there were no dealers outside of Lexus to buy the rear hatch struts. They were going to charge me almost $1700 just for the parts labor would have been $150-$200. Lexus Parts now had them for $356 each and my mechanic Installed them for free - took him 5 minutes.
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