Lexther LLCReviews of lexther.com

POOR WORK MANSHIP AND CUT WASNT THE WAY IT SAPOUSE TO BE

I placed my order on december 5th and didn’t receive it until february 1st. And worst of all, only one of the two jackets arrived in the mail. During this waiting time, they were unresponsive to my emails asking for an update. I would say the one jacket that did arrive was worth the discounted price I paid.

I love your products but somebody's got to work on customer service. I ordered your blue leather jacket with stars on the back. Your service states that the product will be shipped by 12 business days. After 3 weeks of waiting I contacted customer service and they replied that the jacket was not available in my size but I was never contacted with this information. Customer service then promised me that I would still receive the jacket within the time stated upon my order. I waited another 2 weeks before it shipped. Like I said, I love the jackets but will I order from Lexther again?..50/50

First the wait for delivery took almost a month an a half. Second the leather smells like chemicals not of leather. The fit was great though.

I am actually not that happy with my purchase and it has prevented me from buying again. The jacket was delivered but I only returned home from being at work at sea 3 months later which is when I first tried it on. The jacket's neck would not zip up all the way closed so it was not very useful to me seeing that I'd want that to work to keep the cold air out on my motor cycle. Its got to tight. I contacted customer support to see if I could find a solution but was told that it was to late to return. The jacket has never been worn and still hangs in a closet as new as it was the day I received it.

I wish I could say something good but as it worked out I'm unable to do that. Let's start from the beginning. You made it look like your products were made in America but that's bogus isn't it. The two times I was able to speak to someone from your customer service she sounded as if she was on drugs or stoned. Then when I asked her where the product was coming from she lied and told me Pennsylvania. But that isn't true either is it, they come from India. Now as far as product quality and appearance is concerned I give you a 2 on a scale of 1 to 10. If you people are serious about what you're trying to sell you could at least be honest about where your things are produced. Hang in there and keep going the way you are and you'll be bankrupt in no time.

The delivery time is a complete lie,I bought my jacket 2 weeks ago and still waiting, I hope that the waiting time was worth it

Hello, I never received an order confirmation nor an order tracking number upon ordering. It took three email attempts to get acknowledgement of the situation. Very much like the products. Simply want visibility to what's happening. David