Monday, November 9, 2026 · Customer reviews of US businesses
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463 reviews
Lexther LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover our handmade Leather Jackets, Outerwear, and Leather Bags from the official LEXTHER site. We are using aged leather to create Intelligent vintage handcrafted designs, making the best Leather products in the world.
Lexther LLC (lexther.com) has 463 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
Showing 108 reviews with 1 star · Clear filters
was never given a tracking number!!!! these people are a joke
By Roberta
Response from Lexther LLC· Apr 29, 2022
Hello Roberta, can you please share your order number here so we can solve your exchange related query, will be waiting.
The jacket I received did not meet my expectations. The quality and look didn’t compare to the picture. I was actually disappointed, but I must say, customer service did respond promptly. Thanks for your assistance.
By Selena M.
When I received the jacket, it had a bad smell to it. We ended up returning it not just because of the smell but because it didn't fit right. The return process was easy enough but the company never refunded our payment. I ended up having to file a dispute through PayPal to get my money back.
By Shannon W.
Took forever to get the jacket. I take a large, the jacket wasn't anything close to a large.
By James M.
The sizes are made to small For a full size men
By Garnet H.
Coat is a 4 x and is no where near fitting me. $200 down the drain. No more online purchases from me. Took forever to get it here. I am no way going to try and return it as that will cost more in shipping and they will never make it right anyway. Like I said No more online purchases for this guy.
By Richard G.
If I could give this company a negative 5, I would. I ordered January 9th a leather jacket online. It stated 5-8 days for shipping. As of the 19th of January, I heard nothing. No tracking, update, no info. I reached out constantly through chat and email and phone. I got nowhere with my order. I requested to cancel on the 19th of January through all options of contact which the company emailed they would give me $10 off for my inconvenience to keep the order. I said no. Then they offered $20, I said no. Then they offered $40 off.. Again, I said no. I just wanted my full refund back for now I don't trust this company or its product. I have been told several lies, waited over 24hrs for a chat response, was told I would get phone calls but did not until a much later date. I got an email after reaching out asking when was my order canceled and was told on the 28th of January.. Just got a text today the 3rd of February that my order was canceled. This is the worse company I have ever had to deal with buying clothing items. They are very unprofessional and the customer service is ridiculous. I kept telling them I will let others know if my experience with this company and that's what I'm doing.. Buyers beware. I have several emails and chat photos of my communication with this company and text. I will never deal with this company again.
By Gj
I still havent gotten my second bag! I ordered in September 2021.
By Dennis F.
