Lexie HearingReviews of lexiehearing.com

I'm a first time hearing aids user. I went with the Lexie B2 plus. They are awesome. I've worn them since day 1 every waking hour . Comfortable. They pair with my phone. In a loud croud I use my phone to turn the volume down and vise versa. The sound is awesome. Thanks Lexie B2 . I can hear again. No kidding.

I feel like more than 70 percent of these reviews are left without experience this hearing aids, I have them for several months now, and I wish I could get my money back. Do Not waist your money, this hearing aids are not worth the money we pay for them, they are suck with Bluetooth, they're always whistling, they get disconnected by themselves all the time, and customer service are suck and poor

There are few products that I truly get excited about and relish the opportunity to "spread the word". I have had my Lexi B2 Plus hearing Aids for 14 months, I can not be more happy with them. I constantly recommend them to many of my "senior" friends!

I bought a set of Lexie B2s powered buy Bose hearing devices about 2 years ago. In the two years I have had to send them in for repair 3 times one time they had to be replaced costing me for a couple of times. The last time they were sent in the battery had went bad on one and they wanted $250 to fix it. I don’t wear them that much and have had nothing but trouble with them. So I’m giving a bad review on the Lexie B2 hearing devices.

I have only moderate hearing loss, but my Lexie B2 hearing aids are a big help – especially in group settings. I love being able to adjust them using the Lexie app. Here in the UK, our National Health Service has yet to cover hearing aids with Lexie’s abilities. Purchasing them privately is exorbitantly expensive. So, your “off the shelf” option is a Godsend. Thanks!

Lexie is designed obsolescence. Their app notified me to update the firmware while the aids were working just fine. Upon attempting several times, reaching 99% installation, received message that update failed. Also, could not use the app to adjust the aids after trying to update the firmware. Contacted support and was told to try several more times, which I did and quite counting after 22 attempts and receiving the same message. Immediately started to receive email offers to upgrade aids. Lexie support then sent me a return slip to evaluate the aids. Of course, the response was that for 3 - 400 dollars, they could send me a new set. I told them to send me an email with my options and that I would consider them along with other alternatives. Not Happy!!!

The hearing aid came on time and ready to wear.Instructions were clear and easy for an old goat like me to follow.The follow up by the company was much appreciated.

I am very disappointed with Lexie B2 Plus Hearing Aids. Unfortunately, because the devices sat unused for over a month while I waited for technical support, I missed the return window and can no longer send them back. One of the major issues I faced was the hearing aids' inability to stay linked to my cell phone. Additionally, they would not stream phone calls, which is a crucial feature for me. The devices also have a significant problem with feedback. Having worn hearing aids for over ten years, I have never experienced issues like these with other products. The online technical support appears to be managed by an AI system that provides generic, cookie-cutter answers like those found on the help page. No matter how many issues are listed in a complaint, the response only addresses the first issue mentioned. Another drawback is the use of proprietary consumables, such as wax guards and domes. These necessary replacement parts are only available from Lexie and come at a much higher price compared to the generic alternatives.