LevoitReviews of levoit.com

I bought the Levoit humidifer LV600HH in 2022 - now upgraded to Smart Humidifier - it’s their most expensive humidifier on Amazon. After 2 years, it started turning itself off (even after cleaning it). The biggest issue for me is the system design. For refills, the water tank needs to be removed, flipped over and topped up from the bottom - bit complicated. The lid is screwed on, which tightens very hard after every use (perhaps because of water pressure) so I am forever struggling to open a tight lid. Because of how it is set up, there is always water spillage when putting back the tank. There is also an exposed, uncovered hole where you are not supposed to get water in EVER, no explanation it just says don’t do it - risky. I just find it complicated and inefficient. I have other humidifiers and this is the one that gives me a headache. Would not recommend.

Called first thing when they opened and finally gave up after being on hold for 30 minutes. Glad i haven't purchased anything from this company. UNACCEPTABLE:

Customer service is non existent. On hold forever. 2 days later tried again, a recording said to send an email. The Superior 6000s worked for 1 & 1/2 years. Now shuts down with no water light on with 6 gallons of water in the reservoir. Do not buy this unit from Levoit!

On hold for 30 minutes, trying to get customer service now I give up. A company that is not available to support its products is of n value to me.

The air purifier usually works well and has some useful features. However, I accidentally rest my hand on one of the buttons and now it's reset the countdown for how long my filter has left, so now I have no idea when I'll need to replace it, which is a problem because replacing it too soon will be a waste of money and potentially send the message that their plan worked in the unlikely event that they did it on purpose, but replacing the filter too late could reduce the air purifier's efficacy. It would be useful for the app to be able to store the previous filters' data and how long they had left so I could switch back to the previous one if I accidentally pressed the "Done replacing filter" button on the air purifier. Alternatively, they should make it a physical button rather than a touchscreen so that accidentally touching it doesn't register as a press. Or make the button require a hard press rather than just a long press to reset it. Also, I know about the Display Lock feature to disable the on-device buttons, but the problem is it's all-or-nothing and I can't enable/disable individual buttons, and I often use the on-device buttons to turn the display off or control the power. It's possible that there's a way to get the data back in which case I'll modify the review. But the AmazonBasics air purifiers seem like better value anyway.

My tower fan stopped working 14 months after purchase. I contacted the UK customer service email with my invoice and a video of the fault. I was in conversation with ‘Chem’ who was very responsive and got a new unit sent to me in 4 days. Obviously a bit concerned about the products quality (it may be a 1 off) but I can’t fault their customer service.

Haben vier Geräte von Levoit (drei Luftreiniger und einen Luftbefeuchter) und sind bisher echt zufrieden. Für das Preis Leistungsverhältnis sind die Geräte am oberen Ende ihrer Klasse.

Terrible product. Air purifier died just a month after the 2 year extended warranty.