Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
577 reviews
LevelUp FundingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Level Up Funding is an online lender with a focus on customer satisfaction. We offer installment loans up to $3,500 to eligible customers, even those with less than perfect credit scores. Repayment terms are up to 10 months. Advantages include free Same Day Funding on business days,* 24/7/365 customer service, and a loyalty rewards program, Level Up Rewards. Level Up Funding is owned and operated by the Crow Creek Sioux Tribe, a federally-recognized sovereign American Indian Tribe.*See the Level Up Funding website for details.
LevelUp Funding (levelupfunding.com) has 577 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
577 approved reviews, newest moderated first
The process was easy and fast.
By customer
Response from LevelUp Funding· Oct 5, 2023
Thanks for the awesome review, Latonia! We look forward to the opportunity to serve you again soon. Please feel free to contact us directly with any questions or future needs. We are available 24/7 at [email protected], or you can call us at 833-715-1810.
Super easy and quick. I'll come back if I ever need to,
By customer
Response from LevelUp Funding· Oct 5, 2023
Hi, thanks for the excellent review. It was a pleasure serving you. We’re here whenever you need us. You can contact us anytime at [email protected] or call us at 833-715-1810.
Horrible, highway robbery. I'm shocked that a tribal nation is taking cues from the mob on how to earn money. I borrowed $1000, and they want me to pay almost $5000 to "pay is back." On the phone the agent told me there were 3 payments, and told me those prices. I even said "okay so I'm paying like $300." -Which is a typical pay-day loan. Had I known it was going to cost me $4000 to borrow $1k, I wouldn't have done it. Of course I called to get help, and see if there is something else I can do. Long story short, they can take off $24 if I can pay $1440 this month, after I already made 2 payments (previous months). The supervisor, Victor, said he could not give me the recording of the call, but said she mentioned 9 payments. His boss was gone for the day, so I'm calling back tomorrow to see if the 3rd person is able to help in anyway.
By Bridgette
Response from LevelUp Funding· Oct 3, 2023
Hi Bridgette, Thank you for taking the time to share your experience. Your feedback is important to us! To ensure your privacy, we cannot discuss account details here. We will reach out to you within 48 hours to gather more details about your experience and ensure your concerns are appropriately addressed. Should you wish to speak with us sooner, please feel free to reach out at [email protected] or call us at 833-715-1811. We’re available from 7AM – 7PM CT, Monday – Friday.
The agent I talked with answered all my questions & concerns clearly. I would definitely use this company again.
By Stacey
Response from LevelUp Funding· Sep 27, 2023
Hi Stacey, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our customer care provided to you. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 833-715-1810. We’re available 24 hours a day.
People are great and the service was quick and easy!
By Randy S.
Response from LevelUp Funding· Sep 21, 2023
Hi Randy, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our quick and efficient loan services. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 833-715-1810. We’re available 24 hours a day.
The Customer Service Rep was very knowledgeable and helpful. Was very patient with me when I couldn't log in. Explain to me step by step. Was very polite and explain the contract very well didn't leave anything out. She was very nice!!
By MARIA R.
Response from LevelUp Funding· Sep 21, 2023
Hi Maria, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our customer care provided to you. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 833-715-1810. We’re available 24 hours a day.
Everyone is great, but I think the percentage rate is tooooo high. takes too long to pay back.
By JACQUELINE F.
Response from LevelUp Funding· Sep 18, 2023
Hi Jacqueline, We appreciate your feedback. We provide alternative payment options that may help to reduce the overall cost of the loan. If you would like to discuss these options, please feel free to email us directly at [email protected] or call us at 833-715-1811. We’re available from 7AM – 7PM CT, Monday – Friday.
The great customer service
By customer
Response from LevelUp Funding· Sep 13, 2023
Hi Michael, Thank you for an outstanding review! We take great pride in providing the best possible service experience for our customers. It is great to hear that you are pleased with our customer service provided to you. If you have any questions or need assistance with your account, please do not hesitate to email us directly at [email protected] or call us at 833-715-1810. We’re available 24 hours a day.
