Communication
Would prefer and appreciate response to email communication which is non-existent.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
215 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Level One Law is listed under Credit & Debt Services in Tampa, Florida.
Level One Law (levelonelaw.com) has 215 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
215 approved reviews, newest moderated first
Would prefer and appreciate response to email communication which is non-existent.
By customer
I can see that I am on my way to becoming debt free. I have faith in you that you will continue to help me this New Year. Thank you.
By Kathleen T.
honesty is the best way to help clients like me.
By Mary K.
The negotiating was handled superbly by Level 1. This has helped me save a lot of money, and I can focus on repairing my credit later.
By Charley G.
Almost non-existent. No check-ins and no resolution. I regret committing to this program.
By Sophie W.
Response from Level One Law· Jan 13, 2024
Dear Sophie, Thank you for taking the time to leave us your feedback. We're sorry about your negative experience with our Level One Law. We apologize for the lack of check-ins and resolution during your time with us. We truly appreciate your input and will consider your comments as we work to improve our services. We have assigned one of our escalated team members to review your account and reach out. Sincerely, Level One Law
Keeping us informed of progress with settlements , keeping all our records in one place. Advocating for us!
By Martha C.
The customer service has been outstanding!!!!!! They made the instructions very simple and were very clear throughout the entire process!!
By Yannis
Excellent Service
By Muhammad C.