Les Schwab Tire CentersReviews of lesschwab.com

Got my last set of tires from Les Schwab. Tried to get another set & they wouldn't quote me on same exact factory size tires, trying to pawn off their "equivalent size" after market, tires for a price-gouging $2500.00 which is $1200.00 over maximum retail price (price-gouging) too big & UNSAFE for my truck because they already had the wrong size in stock. It's not that they couldn't order the right size tire, it's that they wouldn't. Seniors beware.

I paid Les Schwab for a brake job, but the brake work listed on my invoice was not completed. I was charged for services I did not receive, which raises a serious concern about the accuracy of the billing and has caused me a financial loss. I contacted the store to report the issue and request a resolution. I am demanding a full refund for all services that were not completed, not merely a partial adjustment or store credit. Please review the work order, confirm in writing which services were actually performed, and refund the full amount charged for any work that was not completed.

Worst tire center I’ve ever been to. Came in for a tire rotation. Made an appointment for 3:pm. Showed up, said I would be waiting and waited 2 hours. They called my office and told it was done and they called me in the waiting room to let me know. Every time I come here to the broadway store they screw something up. Not sure how they stay in business. They show no care at all

I complained about my tires making noise, they said it was the wheel bearings. They said its the front bearings and was $900-plus to repair and they wouldn't stand behind their tires. Went to Arthur Mechanic and it was a back axel bearing and the tires were cupping and they missed it and now they said the problem is the shocks, and they still won't stand behind their tires and just kept making excuses. As of now I won't be back! Wish I could give zero stars, wont recommend!

Worst service I've had in years. I took two new 16" tractor rims and tires to Les Schwab to have the tires mounted. The charge was $65 for mounting only-no balancing or other services-which already seemed a little expensive. After I got home and installed one wheel, I discovered the other tire was flat. I inflated it to the recommended pressure and immediately heard air leaking, so back to the store. The tech "repaired" the leak and said they would call when it was ready. After waiting about 4 hrs with no call, I contacted the store and was now told it had been ready. When I got home again, I found the second tire had dropped to 5 psi. I made yet another trip back, and this time I was told both tires required tubes, at an additional cost of $80. In the end it took six trips back and forth before the tires were finally mounted correctly. What disappoints me the most is that I would have expected Les Schwab either to recognize from the beginning that tubes were needed or, at the very least to check for leaks before telling me they were ready. Mistakes happen, however at no point did anyone apologize or acknowledge the inconvenience caused by the repeated trips. Discount Tire is a few miles further from my home, but after this experience I will never return Les Schwab again.

Stopped to get front end alignment. Talked into a new set of tires which was ok. However, they refused to do the alignment unless I paid $145 for lane senser camera alignment. Then after I left, I noticed they charged Tire Pressure Monitoring System Rebuild Kit for all 4 tires at $9.25 per tire. What a rip off. I'll never be back and I will tell anybody that will listen to me.

Had shocks and struts put on my car at the Marshall MN. Location. Less than ten miles down the road after repair the bolts that hold front strut came out going down the road. This damaged cv joint which they replaced. This was more down time and the car had a noise in the front. Took the car to another local shop which showed me pictures of how les scwab had not installed strut on the passenger side correctly. This shop then adjusted it so it was correct and the noise in the front went away. Judging how poorly les shwab is at putting shocks and struts on a vehicle I would not recommend them for any work on a vehicle.

Not to be trusted. Scheduled free insurance damage estimate, presented with $135 alignment charge instead. Scheduled appointment for left front rattle. Replaced all four struts for $1400 repair. Rattle remains and no improvement in ride whatsoever. Left front dent in fender after work completed.