Top notch customer service.
They always go out of their way to keep a customer happy. The products they sell are top quality and really take a beating from mother nature. Customer support is quick to respond when help is needed!
By Roger A.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
426 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.
LeonLite - Professional lighting made affordable (leonlite.com) has 426 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 380 reviews with 5 stars · Clear filters
They always go out of their way to keep a customer happy. The products they sell are top quality and really take a beating from mother nature. Customer support is quick to respond when help is needed!
By Roger A.
Very happy with their customer service! One of my lights stopped working less than 60-days following installation so I contacted them. Providing the requested details, including documentation and photos was a bit of a process but understandable given their logical concerns over a possible untrue claim. In any case, email responses were very quick and a replacement light is on the way. I'm working my backyard landscaping and will certainly purchase my lighting fro LeonLite.
By Larry S.
Leonlite has been a great company to work with. Italia helped us tremendously. One of our lights was not working and she was able to help us very quickly. Greta customer service!!
By BobC
Missing a part form an order. They were polite, considerate and quick to answer me back with my concerns.
By Joey B.
LeonLite took customer service seriously were quick to respond to my request.
By Stu S.
I had a technical issue. I submitted a ticket and my issue was addressed quickly by Justin and I’m happy. BTW, I really like the low voltage Path lights
By Kevin
The light stopped working within one year from purchase. I contacted Torchstar's email with a question on how to proceed. I got a quick response from Justin with a request to provide a photo of the light, proof of purchase, and address. After sending the information, I got an email with a confirmation on shipping of a replacement light. The process took only one day! I wish every vendor had the same level of support.
By Oleg M.
Great communication and response time. Thank you! D. Alexander
By Devin A.