Warranty fixture replacement Customer Service
Ruby A, was very helpful in doing a warranty replacement for two fixtures that failed prematurely. Great customer service, handled our concerns providing prompt communication.
By Dale P.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
426 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 20 years, LEONLITE, a subsidiary of TORCHSTAR, has been a landscape lighting pioneer, particularly in the field of E-commerce. As we listen to homeowners, we find they view landscape lighting as an investment in the beauty, safety, and entertainment of their home. Our latest expansion has been among landscape lighting professionals, who appreciate the company's product innovation, warranty, and high-quality design, engineering, and testing standards along with our support.
LeonLite - Professional lighting made affordable (leonlite.com) has 426 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 380 reviews with 5 stars · Clear filters
Ruby A, was very helpful in doing a warranty replacement for two fixtures that failed prematurely. Great customer service, handled our concerns providing prompt communication.
By Dale P.
I received prompt, friendly customer service. My problem was resolved very quickly. I plan to continue purchasing from your company.
By Eric
Excellent product that is super easy to install. The lights Look incredible and I love all the features. Justin Lucas was a huge help throughout the process.
By MyKHiller H.
Very professional. My light was having issues and they made it easy to replace without a fight. Will continue to use them for sure.
By spartygrad
Italia D really helped us out with our issue of 2 lights going out and being replaced. Italia D listened to our issue and made sure our issue was resolved. Thanks Italia D for your support.
By Al V.
ITALIA D Handled my issue with clear instructions and intent to help me solve my issue. There was a mix up in the order and the issue was resolved in a few days. Appreciate the help.
By customer
Working with Italia made the process of troubleshooting and ultimately warranty replacement easy. Grateful to be able to have found a company that is willing to standby their products, even when they fail. Thank you Italia and Leonlite.
By Steve
Quick response, helpful assistance
By Anonymous
Response from LeonLite - Professional lighting made affordable· Apr 8, 2025
Hi Anonymous, Thank you for your review! We really appreciate all feedback given. Based on your review it seems you may have gotten Customer Service assistance. Can you please help us identify which individual helped you? This way we can properly congratulate them!