Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,249 reviews
LensmartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
11,249 approved reviews, newest moderated first
I had a few questions for customer service and they helped me, they were very kind and always responded immediately. Great job! :)
By Anikó K.
Response from Lensmart· Aug 10, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
I purchased 2 pairs of glasses the prescription was exactly right on , unfortunately the glasses were not a good fit for me. I contacted Lens Mart and they are giving me a refund on the frames and I chose 2 different pairs with a small price difference and I paid them now I'm waiting for my new glasses to arrive.
By Sheila
Response from Lensmart· Aug 10, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
the glasses fit like a glove and diopters. very fast delivery time and low prices. quality product
By Eva B.
Response from Lensmart· Aug 10, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
I ordered and received my items faster than I expected.
By Dee G.
Response from Lensmart· Aug 9, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Such an easy process. Bought two different styles, each with a different prescription. They arrived in just a few weeks and are perfect. Cant wait to order more. Highly recommended 👌
By Karen M.
Response from Lensmart· Aug 9, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
excellent quality, fair company. I can see perfectly with the glasses they made!
By Consumer
Response from Lensmart· Aug 9, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
They had great communication when I needed assistance with the glasses I ordered! Glasses are just as pictured and my daughter loved them! Perfect for her upcoming school year!
By Savannah F.
Response from Lensmart· Aug 9, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
My customer service representative was very helpful, and helped me to get my issue resolved quickly. I will definitely be ordering another pair of glasses soon.
By Connie
Response from Lensmart· Aug 9, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
