Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,249 reviews
LensmartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
11,249 approved reviews, newest moderated first
I love this website, the glasses I ordered are perfect
By Nagy O.
Response from Lensmart· Dec 11, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
I think this is a great service, my lenses typically run me about $300 and that's without frames included. Because of the price I tend to go years without getting new ones or even seeing an eye doctor because what's the point when I can't afford the new prescription anyways. So I end up after 2-3 years getting headaches and just dealing with it. My new ones from Lensmart were only $80 and that's with frames included. The customer service is absolutely amazing aswell and helped me so quickly when i put in my prescription wrong. I can't wait to get my new glasses in. Edit: had a small bump in the road and I basically got neurotic and thought the wrong glasses were being sent, however everything was right and the customer service double checked and they do have the right perscription! These people answering my messages need a pizza party or a bonus. They were great even when I was a mess about it.
By Devon B.
Response from Lensmart· Dec 11, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Best price for glasses! I've been ordering from lensmart the past two years and will continue to because you can't beat the prices, cute styles, and great customer service. A pair I recently ordered looks just like a pair that I got from a big name optometry place, and the lensmart pair was 10% of the price.
By Lacy J.
Response from Lensmart· Dec 11, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
I was a little hesitant at first because of the cheaper prices and the idea of buying frames and prescription glasses online. After I ordered and received my glasses in a pretty quick timeframe, I am very pleased with the product. Great quality frames at an unbeatable prices. I will be ordering again!!
By Yvonne B.
Response from Lensmart· Dec 11, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
I am very pleased with my glasses. It was an easy process and the tech support was very helpful in tracking my order and keeping me updated. Definitely will order again.
By Consumer
Response from Lensmart· Dec 11, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
I was really surprised by the quality of these glasses. I ordered 2 pairs, one with prescription and one with blue light lenses. They are both very comfortable and feels expensive.. I recommend it very much!
By Sára M.
Response from Lensmart· Dec 11, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Customer service
By Shanna J.
Response from Lensmart· Dec 11, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Quick at answering messages !
By Nathalie
Response from Lensmart· Dec 11, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
