LensmartReviews of lensmartonline.com

Love love love these glasses!!!

Almost three weeks after ordering my glasses, the tracking number provided was still showing the same generic message about the package being at the same place in IL seemingly stuck in limbo. I was getting worried the shipment was actually lost and was about to ask for a refund, but when I reached out they told me there was actually a new tracking number (nobody bothered to update me before then) and asked if I could wait a while longer. Begrudgingly I agreed. I never should have. One of the pairs was substandard with a crooked lens. I tried adjusting the nose piece and it immediately broke off. The other pair was inaccurately described on the webpage, stating the arm length was shorter than it in actuality. When I contacted them about it, they said that because I caused the damage, they would not do anything other than offer me a 25% discount on future purchases. I'd never shop there again. Save yourself the heartache and go with Payne or Goggles4u. They delivered quickly and had far better customer service.

The glasses are really good quality and they are also durable too. They are also very stylish and comfortable too. I would definitely purchase them again.

Great customer service. Responded quickly and answered all my questions. Prices are fair. Website is easy to navigate.

I am a first time purchaser. When I made the initial order, I didn't realize that my address did not reflect correctly (no street #). After several attempts through the US Postal Service to locate my package, I reached out directly to Lensmart. Customer service was responsive and they immediately offered to remake and resend my glasses. I have now received my new glasses and I love the look of them! Thank you, Lensmart!

I have about 9 pairs from you now and I love them all. The prescription is always spot on, I never need any adjustments, and the glasses are exactly as you show them. I’m honestly in love with you. You allow me to switch up my look at an affordable price.

Great company !

The quality was amazing and most importantly they were very very affordable as compared to my local optometrist. I decided to buy a second pair and later on decided it was not the right time financially for me. So I contacted lensmart and they were very happy to cancel my order and process my refund timeously. Great customer service and experience for me and quality of glasses is also good. I will certainly be purchasing more from them soon.