Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,249 reviews
LensmartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
11,249 approved reviews, newest moderated first
Incredible, fast and affordable service. The glasses are comfortable and has high quality. Will definitely purchase from them again.
By R.Adendorf
Response from Lensmart· Dec 30, 2024
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
I bought a pair of Rx glasses (Aiyana in tortoise shell) and loved them, I got so many compliments on them and they fit my face so well. When I saw they were on sale I bought two more pairs in different colors. I received them but 1 pair was in a color I did not order. After contacting customer service via messenger my issue was taken care of quickly and they went beyond what was necessary to correct their mistake. I will be ordering from Lensmart again in the future. Thanks!
By Tristan M.
Response from Lensmart· Dec 30, 2024
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
bien recu mes 4 pair de lunette avec ma prescription de dans
By Consumer
Response from Lensmart· Dec 30, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
The customer service is amazing. They have so many glasses to choose from I absolutely love lensmart.
By Johanna H.
Response from Lensmart· Dec 30, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Thank you for your quick responses. Good service and your efficiency.
By Katie T.
Response from Lensmart· Dec 30, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
Excellent customer service. I recently made an error with my purchase. I followed the process and contacted Lensmart via messenger and email to cancel my request. I received a response within a few hours through messenger and instead of cancelling my request they were able to update and change my order. Thank you!!
By Stephanie
Response from Lensmart· Dec 30, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
Customer service is the best! They responded quick and it was helpful
By Iqon
Response from Lensmart· Dec 30, 2024
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
The experience I had with Lensmart was amazing the excellent service was top range, thank very much and what I like is that you want to give your customers best service
By Precious V.
Response from Lensmart· Dec 30, 2024
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
