Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,249 reviews
LensmartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
11,249 approved reviews, newest moderated first
great quality for low price
By Cécilia M.
Response from Lensmart· Mar 18, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Olcsó és divatos szemüvegek! Jó kommunikáció!
By Rita N.
Response from Lensmart· Mar 18, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Bought a pair of glasses, were not suitable. eturned them and they sent a new pair! Very satisfied!
By shirley S.
Response from Lensmart· Mar 18, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
The most correct seller I have ever met. I'm in love with my new glasses, they fit exactly, the diopter is perfect. My absolute favourite one is Ligeia.
By Reni
Response from Lensmart· Mar 18, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
I ordered a few pairs of glasses 6 weeks ago and I still have not received them. I have emailed 3 times requesting an update and NO REPLY. I am very frustrated and worried that I have been scammed out of my money. I wouldn't order from here again.
By Crystal C.
Response from Lensmart· Mar 18, 2026
We sincerely apologize for the negative customer experience. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve the issue for you! Thank you very much for your understanding.
It’s been a week since Lensmart sent my 2 pairs of glasses but you’d think I only got them today because of how I’m excited about them and in love with them. The quality of the frame is amazing and so strong, it’s one you wouldn’t expect because of how affordable Lensmart glasses are. I’d do this with Lensmart over and over again.
By Sonwabiso S.
Response from Lensmart· Mar 18, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Really lovely glasses, very happy with the ones I have so far and I'm sure I'll order more in future. Lots of choice too in frames and for lenses. Really nice good quality spring frames too.
By Valerie W.
Response from Lensmart· Mar 18, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Glasses were packaged well upon arrival, and they are very qualitative and comfortable. I love wearing them, and I love the fact that you have the option to pick blue light filter
By Maria D.
Response from Lensmart· Mar 18, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
