Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,249 reviews
LensmartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
11,249 approved reviews, newest moderated first
Nagyon jó minőségű szemüvegeket kaptam! A lencse is tökéletesre készült, és a kerettel is maximálisan meg vagyok elégedve😍
By Fruzsina Szekérné D.
Response from Lensmart· May 18, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Their prompt response to emails and attempts to solve customer problems is remarkable. They are really committed to serve and please their customers.
By Alfred
Response from Lensmart· May 18, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
The glasses shaped my face perfectly, and i would definitely recommend this to all my friend and family.
By canolia H.
Response from Lensmart· May 18, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Good good good
By AA
Response from Lensmart· May 18, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
From start to finish Lensmart was extremely easy to navigate and I loved the virtual try on mode for glasses. It truly helped me pick a pair I liked. When I purchased my pair of glasses from they eye doctor's office I had wanted transitional lenses but to add the option on was going to bump my price up to just over $300. I was already paying 150 for just my frames and lenses. One day while just scrolling through Instagram I came across Lensmart website and I checked them out. I found a pair I like and was shocked that for everything I needed/wanted on my lenses it was still way cheaper than getting lenses with my insurance through my eye doctor. In all with shipping, antiglare because of night blindness and transitions. I payed less than $50.00 but prices do vary depending on what you pick. I picked the frames Aleska and absolutely love them and I have received so many compliments when out while wearing them and when asked where I got them I tell them Lensmart. I will 100% be ordering again. They are definitely cute and 100% affordable for all your glasses needs.
By Meagan W.
Response from Lensmart· May 18, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
The prescripted glasses have been really great! I’ve been using them for daily use particularly because I work an office job so the blue light lenses have been very helpful and the photochromic when outside are really cool! Overall they’re just a great fit as well. Thanks Lensmart for such great products and great customer service!
By Sipho
Response from Lensmart· May 18, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
I received 3 frames from Lensmart and they all came to me in great quality with my correct prescription. I’ve completely switched from wearing my prescription glasses from my doctor to wearing Lensmart 100% of the time! I would highly recommend these frames.
By Makayla M.
Response from Lensmart· May 18, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
Awful experience don't waste your time, cheap frames, wrong prescription and not willing to refund only exchange.
By Alycia V.
Response from Lensmart· May 18, 2026
We apologize for the unpleasant shopping experience. We made them according to the prescription data in the order. However, there are many factors that affect the wearing effect of glasses.We are willing to find the reason why you can't see clearly and provide a solution. Since you mentioned the frames are not level, we kindly request that you provide a photo of the glasses so we can confirm if there is a quality issue. Unfortunately, you have not been cooperative in providing this information. If you cannot provide a photo of the glasses, we can only process this as if there is no quality problem. We have forwarded your situation to our customer service team, and they will prioritize your order. If you have any questions, please feel free to contact our customer service, and we will do our best to resolve this issue for you! Thank you very much for your understanding.
