Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,249 reviews
LensmartSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
By offering an expansive range of glasses that suits your unique optical needs completely, Lensmart will give you a perfect eyeglasses shopping experience.Our mission at Lensmart is to bring you stylish and comfortable glasses with ergonomic designs at the most reasonable prices. Lensmart is committed to the highest quality of its products delivered with honesty, originality, and authenticity.
Lensmart (lensmartonline.com) has 11,249 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
11,249 approved reviews, newest moderated first
Ďakujem. Odporúčam, zákaznicka podpora na výbornej úrovni. Druhá zásielka prišla v poriadku.
By Zuzana S.
Response from Lensmart· May 28, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
The ordering process was straightforward, and entering my prescription details was easy. The frames are lightweight and stylish, and the prescription is 100% accurate. Fast shipping and great prices. I will definitely buy my next pair here!
By Sarah D.
Response from Lensmart· May 28, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
I got my order wrong with the lenses and frames I purchased for my mother - they helped me via online chat and got me replacement lenses for a good value with the shipping and were super helpful. I was able to install the lenses myself with a video . Thank you! Great customer service! And we love the lenses! I have the same ones
By Jenna D.
Response from Lensmart· May 28, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
The glasses are of excellent quality, with beautiful details, and the prescription was done perfectly — exactly tailored to my needs. They arrived quickly, perfectly and safely packaged, and the communication with the Lensmart team was more than amazing. As someone who spends a lot of time working on a computer, blue light protection was a must-have for me, and Lensmart exceeded all my expectations. I’m sure I’ll continue ordering glasses from Lensmart and growing my collection.
By Nadja K.
Response from Lensmart· May 28, 2026
Thank you for your valued review. We are glad to hear that you are satisfied with our products. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, please feel free to contact us through [email protected], we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart！
They were extremely helpful! Made every effort to make sure I was totally Satisfied with my order!
By Pam B.
Response from Lensmart· May 28, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
I got two pairs of glasses and both of them are perfect. I love the style and the quality is awesome. Moreover the shipping was very fast, which made me happy.
By Kinga A.
Response from Lensmart· May 27, 2026
Thank you for your review. Glad to hear you are satisfied with our products. We will keep on improving! If you have any problem, please feel free to contact us through [email protected]. Thank you for choosing Lensmart！
Lensmart is a great company for all your eyeglass needs whether prescription or not, they take the time with each customer to understand exactly what they need and offer all kinds of support in making the right decision in order to get you exactly what you want, customer service is above expectations! Great service Lensmart, keep up the great work and service!
By Bin S.
Response from Lensmart· May 27, 2026
Thank you for your valued review. Your satisfaction is the biggest motivation for us to continue to make progress. If you have any difficulty with your glasses, Please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart. Have a nice day!
I had a great experience and absolutely love my glasses. I get compliments on them almost everyday. And fast customer service when I emailed for a question
By Jessica
Response from Lensmart· May 27, 2026
Thank you for your valued review. We will keep on improving! If you have any problem, please feel free to contact us through [email protected] , we will do our best to provide you with satisfactory service. Thank you for choosing Lensmart!
