Excellent!
Excellent! Great service and quality.
By James N.
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
Excellent! Great service and quality.
By James N.
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!
I can't suggest this company enough! This is only my second order, and the same set of frames. But they're so good I'll always come back. Thank you!
By Ashleigh
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!
Wish I found you earlier. Fast service great service.
By Nick T from L.
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you! Go Cards! :)
Excellent speed, easy to use, nice lenses!
By Dana P.
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!
Service is quick. Quality is very good. Price is right. Happy customer!
By John D.
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!
My vintage frames were brought back to life with the help of LensFactory. They got my no-line bifocal lenses correct and they were a fast turn around. Would definitely use them again.
By Barbara L.
Response from LensFactory· Dec 17, 2021
Thank you for the great review, Barbara!
Everything went so sweet. New lenses are great. Will doors the word....
By V. H.
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!
Great service and great communication! And the lenses are perfect!
By Nicholas B.
Response from LensFactory· Dec 17, 2021
Thank you for the great Review! We appreciate it! Glad we were able to serve you!