Fast service & Quality
Fast service, great quality, I’d use it again in a heartbeat. &
By Justin S.
Response from LensFactory· Jul 7, 2022
Thanks for the great review! We're happy to have you back in the future!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
Fast service, great quality, I’d use it again in a heartbeat. &
By Justin S.
Response from LensFactory· Jul 7, 2022
Thanks for the great review! We're happy to have you back in the future!
Excelent. comunication good deal they are very nice
By Willy Falcon B.
Response from LensFactory· Jul 7, 2022
Thanks for the great review!
Friendly and so easy and they are very helpfull.
By Randy Y.
Response from LensFactory· Jul 7, 2022
Thanks for the great review!
All three pairs of glasses turned out well. I am very pleased not only did I save money, and the job was completed on a very timely basis,the glasses are of equal quality to anything I would have gotten locally for twice as much.
By Steven S.
Response from LensFactory· Jul 1, 2022
Thanks for the great Review Steven! We're so happy we were able to meet your expectations and hopefully see you back in the future!
Lens Factory did an excellent job creating and installing my progressive lenses in two pairs of womens petite eye glass frames for me. Mari was so kind and patient with me over the phone, helping me to understand my prescription and pupil distance information. I would highly recommend their services. When in doubt, give them a call, they will answer questions or concerns. Very happy with my new glasses!
By Margaret R.
Response from LensFactory· Jun 22, 2022
Thanks for the great review!
Fast, reliable, great quality. We just ordered our third pair!
By Cheryl R.
Response from LensFactory· Jun 22, 2022
Thanks for the great review! We can't wait to relens your next pair!
Thank you LensFactory
By Drew
Response from LensFactory· Jun 22, 2022
Thank you for being such a great customer!
Fast turn around. Perfect way to update a spare pair of glasses without a lot of expense.
By Joel
Response from LensFactory· Jun 22, 2022
Thanks for the great review!