Great Lenses!
Great lenses! My lenses are 1.67 High Index progressive lenses. They are perfect.
By Tracy
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
Great lenses! My lenses are 1.67 High Index progressive lenses. They are perfect.
By Tracy
Quick fast convenient & good at what y'all do keep up the good work. Thank you
By Brian T.
I have been using LensFactory for many years, and I used them again recently for two new frames and a re-frame. Their shipping system is easy and very helpful, and prices are good. Customer service is top notch, too. I had a glitch with a recent prescription and they were right on top of the issue to resolve it...no questions asked. I'm so glad I found LensFactory when I did!
By Lynne C.
I will never use another company. Not LensCrafters, or Pearl or anywhere. High quality. Great price. Fast shipping. In your own frames!
By Adam H.
Very pleased with your service and craftsmanship.., I will definitely use your devices again… Thank you!!!
By Terry H.
Response from LensFactory· Nov 9, 2022
Thanks for the great review! We're glad you'll use us again in the future!
I have now had many pair of glasses refitted by LensFactory and every pair has been perfect. This pair was completed in record time, less time than it took UPS to get them delivered to me.
By Paul
Response from LensFactory· Nov 9, 2022
THanks for the great review! We're glad we were good enough to have you as a returning client!
Great quality of lenses.
By Ronald
Response from LensFactory· Nov 9, 2022
Thanks for the great review! We're happy we were able to meet your expectations on quality.
Excellent experience! Fast turnaround, and the lenses are top notch! Very happy
By Anthony M.
Response from LensFactory· Nov 9, 2022
Thanks for the great review! We're so happy that we made you happy!