The Lens Factory is one of the top…
The Lens Factory is one of the top places for replacement lenses. Top quality for a great price. I only patronize this company when it comes to quality!
By Lashunna
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
The Lens Factory is one of the top places for replacement lenses. Top quality for a great price. I only patronize this company when it comes to quality!
By Lashunna
Easy to place the order. Expectations met.
By LouAnn K.
Great service
By Paul
Excellent work as always. You guys rock!!! Also very affordable. Thank you
By MICHAEL S.
Easy to order, arrived promptly and happy with what I got.
By Carol H.
Response from LensFactory· Mar 16, 2023
Thanks for the great review!
Lenses scratch too easily and the cost to replace them is ridiculous. I found LensFactory online and decided to give them a try. The price was 20% of what I would have to pay at my ophthalmologist office. My glasses came back clean, adjusted and tightened, and nicely packaged. Most definitely I will use them again. Very happy!
By Rocky
Great service
By Hasnaa S.
High quality professional work. Very convenient means for sending glasses to the company.
By Anthony S.