timely
timely great value
By saul W.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
timely great value
By saul W.
Best service for making great glasses! Will definitely use it again!
By JL
Awesome Lenses! Customer Service is Wonderful!
By Deb B.
Quality workmanship, Timely return
By Lou
Very happy with the results!- quality lenses-I see great. they tightened and cleaned my frames. and it came faster than expected! Easy process, I would recommend to everyone!
By NJexit
Outstanding quality glass lenses; the lenses I ordered are superior to any polycarbonate lenses I had in the past.
By Gerard
They deliver a quality product and excellent service. I've used them three times so far.
By Richard
Your excellent customer service representative helped me correct the lenses that weren't quite right. The replacements were perfect. She was very knowledgable. Thank you!
By Michele in St. P.