Great product at a great price
A friend told me about a way to get my glasses for about1/4 the price. I sent an old pair to see what would happen. That is the pair I now wear all the time. I will be back
By R W H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
A friend told me about a way to get my glasses for about1/4 the price. I sent an old pair to see what would happen. That is the pair I now wear all the time. I will be back
By R W H.
I have used this company twice. They are responsive, on their game, know their stuff and do exactly what they say they will do. No problem whatsoever...refreshingly fantastic outfit!
By Kelly R.
Lensfactory did a great job replacing the lenses in my Calvin Klein frames. The price was very good and the service was quick. This is the second time I've used them and will continue to.
By Pat G.
I have already recommended LensFactory to everyone I know. You will not find better service and value for your money anywhere. I have more than 6 pair of glasses and with the value I get from LensFactory it is not that expensive to renew when my prescription changes. Thank you Galen.
By Norman O.
Service excellent. Quality excellent Return time excellent
By Ron S.