Great service
Great service. Nice fitting. Excellent
By Srinivasan
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
Great service. Nice fitting. Excellent
By Srinivasan
LensFactory - the lenses in the glasses I provided were very good
By cheryl
I have used LensFactory 4 times in the last few years and have found them to be reliable, fairly priced and quick! I recommend them highly!
By Daniel
The only thing I can say is EXCELLENT workmanship.
By shelba E.
Excellent workmanship and decent price and fast service.
By tim
My experience was excellent. My lens are Perfect and the turn around time was only Two and one half days. I’m very happy with The service and will have another pair made As soon as affordable. Thank you.
By Judith
Great experience. They were very concerned about getting everything done to your liking. Also cheapest I found on the internet. Great price and done right!
By Arch
Very pleased with the product and return time.
By Judith