Great quality
Great quality, great prices
By TODD
Response from LensFactory· Mar 8, 2021
Thank you for the great review, Todd!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,026 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make lens replacement easy. Simply select your lenses, ship us your frames, and sit back and wait for your awesome new lenses. A wide variety of vision needs, materials and options are available.
LensFactory (lensfactory.com) has 2,026 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 1,645 reviews with 5 stars · Clear filters
Great quality, great prices
By TODD
Response from LensFactory· Mar 8, 2021
Thank you for the great review, Todd!
Fast, accurate, cheap. Pick any three.
By Timothy M.
Response from LensFactory· Mar 8, 2021
Thank you for the great review, Timothy!
LensFactory met all of my expectations. I sent my old glasses in and they inserted new lenses and even replaced a small screw that was loose. I am completely satisfied and will use LensFactory again.
By Dominic G.
Response from LensFactory· Mar 8, 2021
Dominic, Thank you for the great review!
Delivery was fast and easy, At the eye doctor today I was told the lenses matched exactly with what he put on the eye exam for the new lenses. The frame cleaning could have been better but no biggy.
By Kenneth K.
Response from LensFactory· Mar 8, 2021
Kenneth, thank you for the great review!
Quality and service was excellent. Andrea Simmons is a 5 Star service rep.
By Allan K.
Response from LensFactory· Mar 8, 2021
Allan, Thank you for the great review!
Fast service, excellent lenses, good price. No issues.
By Carrell E.
Response from LensFactory· Mar 8, 2021
Carrell, Thank you for the great review!
I had a problem of my own doing. Lens Factory did not hesitate to resolve the situation.
By michael L.
Response from LensFactory· Mar 8, 2021
Michael, Thank you for the great review!
The very best in optometry services online.
By Carla
Response from LensFactory· Mar 8, 2021
Thank you for the great review!