Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
69 reviews
LensandluxeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lens & Luxe is a premier online retailer specializing in high-quality designer eyewear, including a wide range of prescription lenses. We offer an extensive selection of eyeglasses and sunglasses from top brands such as Ray-Ban, Gucci, Maui Jim, and many more. With a focus on providing stylish, premium eyewear at competitive prices, we cater to customers looking for both fashion and function. Our commitment to customer satisfaction extends to personalized service, fast shipping, and high-quality lens options such as prescription, blue light blocking, and progressive lenses. At Lens & Luxe, we strive to enhance your vision and elevate your style.
Lensandluxe (lensandluxe.com) has 69 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 5 reviews with 4 stars · Clear filters
Polite, responsive & knowledgeable customer service rep (Connor). My only issue was no immediate order confirmation email was generated - only after the prescription eyeglasses were filled and ready to ship. The order was completed way quicker than I had expected or was quoted. Great glasses, great price, great customer service.
By Bobby F.
Service was good once made direct phone contact with representative at Lensandluxe. Could not connect with online service for updates on order. Order did take longer than expected for delivery, however, the customer service representative was very helpful once I made phone contact.
By Leeta A.
I contacted customer service when USPS tracking showed that my frames had been delivered to the wrong state. My problem was remedied within a week, and I received my frames a week later.
By Candace T.
Lenses cut to perfection, much improved replacement using the Veralux Physio DrX 1.67 lense stock. I do a lot of fine work and computer work as well as photography. The wide field of view is a major improvement over proprietary and large box commercial lenses I’ve had before. Cost of the lenses was about 50% of what a couple of local optical shops quoted, and the Cole Haan frames I bought at another online vendor also were about ½ of same ones in a store. Took a week from mailing new frames to receiving finished glasses, less than the time estimated by local shops.
By LC
You had the frame I needed
By Customer
