Experience was good
Experience was good. Didn't know the cost until the end. Hoping everything goes right. First time ordering contacts online.
By Lina
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,475 reviews with 4 stars · Clear filters
Experience was good. Didn't know the cost until the end. Hoping everything goes right. First time ordering contacts online.
By Lina
Was very easy to reorder my prescription since all the details from my last had been saved.
By Bruce
Service was fine, but the "crystal blue" fluoroperm lenses I received are an extremely pale blue, much lighter than the ones I get from my eye Dr. They are so light that if you drop one they are very difficult to see.
By KBarMUSA
Quick response
By docd
I like them but shipping takes so long.
By Cheryl
good response time
By anonymous
Would not let me change shipping to a faster way
By George
Everything is perfect but rebate is to drawn out!
By Lance K.