User friendly site
User friendly site, I have not ordered from here before, therefore, until I receive my contacts I have no further opinion.
By Karen M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 1,475 reviews with 4 stars · Clear filters
User friendly site, I have not ordered from here before, therefore, until I receive my contacts I have no further opinion.
By Karen M.
Quick and easy, but a little disappointed that the original price was a GREAT deal! But after $55 in fees & shipping added on it was an ok price.
By Dar
Overall the website is good and easy to use. Only thing that would make the process better would be an instant rebate without the need for filling out a form for snail mail and waiting...
By Brandon V.
Very easy website
By Matthew G.
Hate these reviews
By Kevin F.
Called with a question and was able to get through to someone quickly. Would be 5 stars, but I find the amount of “fees” to be a bit much.
By Kiley
Less expensive than most other options.
By Ann
Very affordable site
By Syed W.