Contacts
Easy to order. Taxes and fees are extremely steep.
By Brandon E.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 307 reviews with 3 stars · Clear filters
Easy to order. Taxes and fees are extremely steep.
By Brandon E.
Some issues loading the credit card fields, it wouldn't let me type there, had to reload with different browser security levels.
By Tyler
Making me fill out a review without an option to opt out
By Brent A.
Quick and easy. Can order from comfort of your own home.
By Davina W.
I am unsure how there are extra taxes and fees when I live in a tax free state-seems to be false advertising for this product. I will have to check FTC guidelines but this seems very suspicious.....
By Richard B.
Bcos I need to receive first my lenses
By Angel N.
I would like better to have the rebate instantly when you make the check out.
By Amparo M.
would like free shipping
By Susan