prices
prices are a bit expensive
By Chris E.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
11,438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!What makes us different? A couple of things. We offer amongst the lowest prices of any contact lens seller online or in-store, through our bulk buying and independent price setting. We have the largest independently held inventory of contact lenses in our warehouse, so we ship most orders within 24 hours. Ordering through us is incredibly easy, requiring - 1) your order information, and 2) the name and contact info of your eye doctor (or copy of your prescription, if you have it) and we can take care of the rest.Also, everything on our website is designed for simple user interaction whether you’re placing an order, changing a prescription or checking on an order’s status. This coupled with genuine caring customer service means a smoother, worry-free experience. Just what you want when you order contact lenses. We even have an online eye exam service to save you the doctor’s trip.Contact LensesBrandsOnline Vision Exam
Lens.com (lens.com) has 11,438 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 307 reviews with 3 stars · Clear filters
prices are a bit expensive
By Chris E.
Wasn't able to update prescription.
By Annonymous
I was confused about the pricing. It came out to about $200 more after the rebate? I'll check what actually was charged to my card. Just a little confusing but easy to use website. Thank you.
By Laurie A.
The rebate part, they should just give the discount right away
By Jessica W.
Price is high
By Terry C.
I don't really understand the processing fees and why Lens.com can't stick to the prices they advertise + shipping fees. Outside of this I would've rated as 5 starts
By AR
I couldn't enter my card number on DuckDuckGo browser. I was forced to use some lame, unknown browser called Microsoft Edge.
By Christopher M.
The Express Checkout does not allow to see the individual price of each box and the total almost doubled without providing any details as to why you are charging approx $60 dollars more. That's not transparent and seems like I am paying the normal price of the lenses and not the superb unit price.
By Raquel B.