LennarReviews of lennar.com

When I first purchased my home, I was happy with it, and things got fixed in a reasonable time. At the two year mark, that's when the real issues started happening. I have a leak coming from either my 2nd floor window or the roof. It is causing black mold all over the drywall ceiling in my garage. And the 2nd issue is my foundation cracked in the floor of my basement, and above the same crack there is a minor leak. They refuse to fix any of it and hire sub-par contractors.

Disappointing Warranty Service Experience I’m very disappointed with Lennar’s warranty service after purchasing a new home. One of the kitchen electrical circuits completely lost power, leaving half of the kitchen outlets and the gas range receptacle unusable. I submitted a warranty service request and have followed up, but after approximately one week, I still do not have a confirmed appointment with an electrician. This is not a minor cosmetic issue. We are unable to use a significant portion of the kitchen, including the gas range, and resetting the breaker and GFCI outlets has not restored power. I understand that warranty repairs may require scheduling, but leaving a homeowner without normal use of the kitchen for a week without even providing a confirmed service date is extremely disappointing, especially for a newly built home. I hope Lennar will take ownership of the issue and arrange the necessary electrical service promptly. I will update this review based on how the warranty team ultimately handles the repair.

I purchased a dover model home August 2025. A couple months ago some neighbors informed me that there was a construction flaw in ceiling hallway. Apparently some brace needed to be installed. Lenar never notified me. This process to get it repaired encompassed miscommunication, changes in progress and what appsarwe'd to be submitting contract work. Ultimately the interaction with the Lenar rep was curt and rude. The post buying experience is not customer friendly.

Do yourself a favor and look for a different builder. Lennar does not care about thier final product. They push out homes as fast as they can not caring about quailty control. We have lived here for about 6 months and the smoke dector goes off about 3 times a week. The gas stove is not vented outside the house. The air is recirculatd and pointed straigt to the; smoke dector, carbon monoxide dector, and the ring monitor. Cooking has become very uncomfortable. Leannar's only responce is that the home was built to specks and they don't deviate from plans. Find a builder that cares. That clearly is NOT Lennar.

In a nutshell a Lennar representative Kent Moore said and I quote " I can try to fix the issues in your home but I can't make it perfect"

Several pavers on our front porch and driveway are a color mismatched. 3 weeks after closing our ring doorbell still doesn't work. Filing a warranty claim is very cumbersome. How do you have a virtual meeting for paver colors or Ring hardwiring? I was told the paver color mismatch is not covered under warranty and we should have noticed at walk thru. How would anyone notice at walk thru when the pavers were wet? this is an example of poor quality control from Lennar.

I'm in the process of purchasing a Lennar Home in Florida. What a nightmare. Everything is "their way or the highway". They are all "on vacation", don't answer emails or if they do....it's days later. Don't bother asking a question because the answer is always "NO". The most extreme terrible customer service I've experienced in quite some time. I can't wait for this nightmare to be over. Oh yes, they don't even know the utility providers for their own homes.

I write this in hope Lennar sees this & it helps buyer experience for others. First the good, Katie from Sales & Margaritio from service do go up & beyond!! For the most part, I like my home. I moved in 4 days ago. The bad! Escrow Buyers pay 100% of all fees which are normally split between a buyer & seller. The contract ONLY favors the builder, not the buyer. You change your mind, they will keep your deposit. They make you pay the $400 a MO HOA despite not having a single amenity built that we're paying for in our dues. I mean NOTHING! we're paying for NOTHING! This seems very unfair to charge for things we dont have. I ask & they said they have to "build their reserves" What? now im paying to build it.? Mail & package delivery. Nobody said we cant get deliveries here of any kind. These are new streets & I guess Lennar wants us to figure out how we get delivery, when you cant find the street on a map. Because of this, I have 10 packages floating in San Diego that cant be delivered. You say pick it up?? We're elderly here and I have a 300lb bed, mattress and a whole house full of product I cant pick up alone or even know where it is now. You would think lennar would warn people or have a department that informs USPS,UPS, Fed Ex & Amazon where these houses are. I have NO idea how to get my items & Lennar has left me high and dry. All in all, I cant say I like the community because as I said, there's nothing here that I paid for. As a designer for 35 yrs, their "all included" isn't all that. Cheap appliances I will be replacing and the cabinets are laminate as are the floors. My Microwave broke on day one & now im told i must go through Samsung for repair. After 1 day?? I would get it if it were months but day 1?? Samsung says I need to wait a week for a repair man. Why do I have to deal with this after living here 1 day?? For over 1.1 Mil, I think we deserve better materials. BTW Im in the Sycamores plan 3. We will see if I end up liking it here when its built out but so far, Im not impressed!!