Customer service
Jonathan Choi was patient and knowledgeable! His demeanor and assistance truly helped with the loan process.
By Danielle P.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
809 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
LendingUSA exists to provide smart financing solutions at the important moments in life. The money people need when and where they need it.
LendingUSA (lendingusa.com) has 809 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
809 approved reviews, newest moderated first
Jonathan Choi was patient and knowledgeable! His demeanor and assistance truly helped with the loan process.
By Danielle P.
My experience with you guys was absolutely wonderful easy everybody is wonderful taking their times to explain everything so clearly. I appreciate Lending USA for giving me opportunity for take care of my bills. I would recommend to my friends and family thank you very much.
By maja M.
Very professional, kept me well informed of processes and was very strict with document signage via digital means. The (live) person/s were friendly, answered all questions and kept me informed via email, phone calls and text messages. Each interaction was verified to ensure both parties knew who they were speaking with. Thank you!
By Steven Lee C.
Jonathan Choi was outstanding. He treated us with respect and kindness. He made the experience easy to go thru. He is certainly an asset to your company.
By Gerald F.
This company was professional and caring about helping my situation which has put some peace in my finances, I recommend this lending to everyone
By Richard M.
Viviana Hernandez. She explained the whole process and was easy to talk. Viviana is a very nice woman.
By Gail C.
Still in the process, so will see. Think some that I’ve talked to already are lacking a little knowledge & professionalism. More like you are speaking to a debt collector & have not completely received the loan. Also get a text to set up my portal, doesn’t work, so I called them. Have to wait a week. Why send text if it’s not up & running.
By Mike F.
Great experience with this company.
By Terry R.