Have been paying for it for three years… zero value.
Have been paying for it for three years and have yet to been able to actually use the service. every time I try, they send you lists of attorneys that they claim to be referrals, and none of them end up to be accurate. they either no longer work with metlife, or they don't practice the type of law you need (despite showing up in that category), or they just never respond at all. their 'panel' support option for getting advice is equally useless.
By A C.
Response from MetLife Legal Plans· Jul 28, 2026
Hello, and thank you for your feedback. We're sorry to hear you aren't satisfied with your legal plan membership. Our team would like the opportunity to look into your concerns and see if we can help connect you with an attorney who meets your legal needs. Please give us a call at 800-821-6400 for further assistance.