Legacy Tree GenealogistsReviews of legacytree.com

Tani kept me up to date all along through the project. She was helpful and very prompt to reply if I had any questions. I received my binders and am finding the information fascinating. It is nice to have confirmed some of the things I knew, and interesting to find some of the things I thought I knew were not as I had thought. It got me excited to continue my research with Legacy Tree to go back even further into my family lines.

The communication throughout and willingness to begin with my working theories made for a pleasant experience.

The staff was very helpful, informative and caring. My contact person, Sheri Bennett was excellent, professional, knowledgeable and always accessible for my inquiries. I am extremely pleased with their services and work product. Highly recommend!!

The helpfulness and enthusiasm of the people! They're a great team to work with and do amazing work! I discovered local connections that I wasn't aware of, and that I am partly Welsh! Such a meaningful thing to do that I wish I'd now done before. Now I want more!

I was adopted at birth and had no names of my biological parents. I reached out to Legacy Tree for assistance and they made the proper recommendation of taking DNA tests and not only did I find some biological relatives... I found out who my biological parents were and actually had the opportunity of meeting up with my biological mother and other relatives. I received all of these results within about a month and half of dealing with my project manager from legacy tree. Legacy Tree has the experience to help anyone achieve their goals and I doubt I would have had the type of success with my personal genealogy goals without the assistance and expertise of Legacy Tree. This was truly an unforgettable experience and a lifelong dream that came true for me.

I wish I would have found and read the reviews for this company before I hired them. I’m now concerned for my project being verified and done by professionals, that I thought was this company. For over a year I’ve been requesting/emailing asking for the the status of my family Lineage project. My project started March 2022, I already had done a lot of my own research that I backed up by information I got from my 94 yr mom before she passed away. I hired this company to verify what I found from my mothers family because my research showed our family came to America in 1600’s. I want to leave my children verified and documented family history before I pass away. It’s now August 2023, I’ve been in touch with the person in charge of my project, to only get the same excuse, New York State archives department hasn’t sent them my family genealogy documents. Of course they have been paid so it may not be a priority for them anymore. I’m worried that my project may not verify my family history along with a professional binder showing my family history after reading others reviews here and other review sites.

I wanted to find where my paternal great-great-grandfather came from in Germany, etc. Per Amanda, Client Solutions Specialist, this company helps clients discover their German origins. Their professionals are familiar with border changes, name misspellings, tracking down the city or town of origin of German ancestors. My Project Manager, Lori, advised me Shelbie would be my assigned researcher. It appears that Shelbie has the least amount of time and experience with this company. The binder I received was a huge disappointment and waste of money ($3000.00). There was information in the binder that I had already seen on Ancestry. It was repetitive also. I basically learned nothing new. I feel I was mislead by this company's objective. It was mentioned numerous times that for more money they would continue researching. I feel that all they are interested in is the money and not the quality of their work for the client. Also, the letter Lori sent me along with the binder had my great-great-grandfather's name misspelled and two pages from the Documents tab were hard or impossible to read. I sent an email to Lori and cc Amanda. Within a couple of days I get a reply sorry for the typo that slipped through and that a revised letter along with darkened versions of Documents 1 and 3 will be sent. I'm back to square one due to inadequate research. I will not be spending any more money on this company and do NOT recommend Legacy Tree Genealogists. UPDATE: The company reached out to me and are going to help me out on this project. I will change my rating upon completion. Thank you.

I chose Legacy Tree to help my 99 year old mother trace her biological parents. Without a father’s name on her birth certificate and a very common mother’s name, we knew this was probably hopeless, but this was our last chance. The waiting was painful, but we received regular updates and progress reports and could not have dreamt that by the end of the process we would know the names of both parents and contact details for living relatives. This has probably been the most exciting discovery of my life and I have loved taking Mum to visit her father’s grave and to establish contact with a direct cousin of hers. All this, six months before her 100th birthday. What a birthday present!