Not great
Not great. All four large plates were broken and I hade to order more and pay for them. Terrible customer service.
By Genae
Sunday, November 8, 2026 · Customer reviews of US businesses
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148 reviews
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Leeway Home is a direct-to-consumer homewares brand rewriting the rules of home, starting with all-in-one kits to set your table. We combine ceramics, glassware and flatware into simple boxes, thoughtfully designed for you and how you live. Whether you’re in a big city or a small town, single or married, an at-home cook or professional takeout orderer, everyone has a seat at the table with Leeway Home. You do you—we’ll do the rest. #LiveYourWay
Leewayhome (leewayhome.co) has 148 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
148 approved reviews, newest moderated first
Not great. All four large plates were broken and I hade to order more and pay for them. Terrible customer service.
By Genae
Very happy with my purchase - full dining sets with glasses, complete cutlery, along with large & small bowls & plates. Additionally, a few of my items were broken in transit and the Leeway team went above and beyond to replace and get them to me in a timely manner. We've ordered Leeway in the past and will continue to use them.
By Chloe F.
The item I ordered was out of stock for 3 months. Leeway offered an alternate and added a set of mugs at no cost.
By Meredith A S.
I never received my products!
By Teresa M A.
Product is very good quality, shipped timely, glass is awesome, flatware high quality
By Korey C.
I did finally get my dishes. However, I had ordered 4 big dinner plates in pink, four in blue, four Leeway dishes in pink, 4 Leeway in blue and 12 small forks. I was so excited when I saw the package had arrived. I opened the box and I found 8 big dinner plates in white, four Leeway dishes in white with a yellow rim, 12 big forks, and I did get my four Leeway dishes in blue I had been waiting for... and they are beautiful but I am just not sure how an order can be so wrong when a packing slip with pictures of what I ordered was included in the box. I have sent an email - no reply. Really great product but not so great on the customer service end yet.
By Shelly M.
Our order arrived well packed and intact. The glasses are beautiful and feel good.
By Terri H.
Beautiful, Good value. On time. Love it! Fir compliments
By Marcia B.